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Strong Medicare quality ratings; public reviewers often praise highly skilled physical and occupational therapy team. Still worth an in-person visit.
based on 219 Google reviews
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Pearl of Hinsdale, the has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: highly skilled physical and occupational therapy team and welcoming and helpful front desk staff. Review the component ratings and current source records before deciding.
The Pearl of Hinsdale receives highly polarized feedback, with many families praising the dedicated therapy team and front-desk staff, while others report severe concerns regarding patient neglect and poor communication. While some residents experience compassionate care and successful rehabilitation, multiple reviewers highlight significant issues with understaffing, slow response times to call lights, and inadequate hygiene in certain wings.
Quality Themes
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Concerns
Rating Trends
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Distribution · 240 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The primary focus is on residents and their families!! Keep up the great work!!”
“My dad is being released on the 12th because therapy isnt being accomplished here. He is weak but they dont have any sense to concentrate on therapy and working around it to help the patients accomplish more with it.”
“My mother had fevers in there and she had infections and she had shortness of breath that was not attended to. I went to the nurse's at least 8 times about things.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
8
measures
4
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows a concerning pattern of repeated deficiencies across multiple care areas, with nearly half triggered by family complaints. Ongoing issues include nutrition and meal quality, medication management, and safety hazards. While all violations have been corrected when cited, the same problems resurface frequently, suggesting systemic challenges in maintaining consistent care standards and a safe environment for residents.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Keep all essential equipment working safely.
Pearl of Hinsdale, the
for profit
Pearl Healthcare
15 facilities nationwide
Chain avg rating: 2.8/5 · Rank 6 of 13
Owners
Hinsdale Holding Company LLC
Owner · Organization
Ben Cohen Trust Fbo Joanna Davison
Owner (parent company) · Organization
Ben Cohen Trust Fbo John C. Davison
Owner (parent company) · Organization
Ben Cohen Trust Fbo Mark Edward Davison
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
219 reviews from families & visitors
Official Website
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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