Aperion Care Westchester
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 80 Google reviews
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What this means for your family
This facility has a dedicated core of staff who provide excellent care, but there is a clear pattern of severe understaffing that impacts patient safety and hygiene. If you choose this facility, we strongly recommend frequent, unannounced visits to monitor your loved one's condition and ensure their basic needs are being met consistently.
Google Reviews
Google Reviews
80 reviews on Google“Aperion Care Westchester receives highly polarized feedback, with some families praising the compassionate staff and clean environment, while others report severe neglect and staffing shortages. Critical concerns frequently involve slow response times for basic needs, hygiene issues, and inconsistent communication from administration. Prospective families should be aware that experiences appear to vary significantly depending on the specific staff members involved and the timing of care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Responsive administrative and admissions team
- Engaging activities and pleasant outdoor patio
Concerns
- Severe understaffing leading to slow response times (mentioned by 9 reviewers)
- Poor hygiene and lack of regular bathing/showering (mentioned by 6 reviewers)
- Unsanitary room conditions and facility cleanliness (mentioned by 6 reviewers)
- Inadequate medication management and administration (mentioned by 4 reviewers)
- Poor food quality and small portion sizes (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 87 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that staffing levels can fluctuate, what is your current plan for ensuring residents receive timely assistance with daily needs like bathing and hygiene?
- 2I noticed the facility has a lovely outdoor patio; how often are residents encouraged to use it, and what other daily activities are available to keep them engaged?
- 3Could you walk me through your current medication management process to ensure that doses are administered accurately and on schedule?
- 4What steps are being taken to ensure that resident rooms are kept consistently clean and sanitized throughout the week?
- 5I saw that your team occasionally responds to online feedback; how do you use that input to improve the dining experience and food quality for residents?
- 6In the event of a medical concern, what is the protocol for communicating updates and care changes to family members?
Personalized based on this facility's data
Key Review Excerpts
“The first day he was there I went to visit him he was hanging out of the bed ( mind you he was unable to walk) his meds that he needed had not been given and was not ordered, and no oxygen”
“My loved one has been here for a few months. I have no complaints, clean and nicely kept facility. The staff has truly cared for my loved one and have been very helpful. If any issue arises they handle it quickly and efficiently.”
“The facility is severely understaffed, and only 2-3 nurses or staff members genuinely care for their patients.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints about serious care issues at this facility, including resident neglect and abuse in late 2024. Recurring deficiencies span quality of life care, medication management, and fire safety systems. While all violations show correction dates, the pattern of repeated complaints about fundamental care issues—including wound care, daily living assistance, and safety hazards—suggests ongoing quality concerns that warrant careful consideration during any visit.
Mar 6, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Sep 24, 2025Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jul 25, 2025Routine16
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Jul 9, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 25, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Aug 28, 2024Routine18
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Federal Penalties
Fine
Jun 28, 2024
$38,948
Payment Denial
Jun 28, 2024
8-day denial
Fine
Dec 3, 2023
$14,193
Fine
Jun 15, 2023
$23,225
Ownership & Operations
Who Operates This Facility
Aperion Care Westchester
for profit
Chain Affiliation
Aperion Care
33 facilities nationwide
Chain avg rating: 2.0/5 · Rank 8 of 32
Ownership & Management
Owners
Ridgeview Investor Group LLC
Owner · Organization
Joshua Hoffman Tr Joshua Hoffman Ttee
Owner · Organization
Ytlm Equities, LLC
Owner · Organization
Berkowitz, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Meystel, Yosef
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
80 reviews from families & visitors
Official Website
Visit aperioncare.com
Medicare data downloads
Original nursing home datasets
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