Alta Rehab at Oak Brook
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 199 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (18 vs median 11.0)
Below average in IL · Meets national RN staffing standard · Above recommended total nurse staffing · $48,604 in fines
What this means for your family
While Alta Rehab offers excellent physical therapy and a clean environment, the recurring reports of slow response times to call lights and medication management errors are concerning. If you choose this facility, ensure you have a family member present to advocate for your loved one, especially during evenings and weekends, and verify that all medication protocols are strictly followed.
Google Reviews
Google Reviews
199 reviews on Google“Alta Rehab at Oak Brook generally receives high praise for its clean, well-maintained facility and effective physical therapy programs. However, a significant number of reviewers report recurring issues with understaffing, particularly regarding response times for call lights and assistance with toileting. Families should be aware that while many find the care compassionate, others have raised serious concerns about medication management and communication during the discharge process.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy programs
- Clean and well-maintained facility
- Friendly and professional front-desk staff
- Engaging social activities for residents
Concerns
- Slow response times to call lights and toileting assistance (mentioned by 14 reviewers)
- Medication management errors or delays (mentioned by 7 reviewers)
- Understaffing, particularly on weekends and evenings (mentioned by 6 reviewers)
- Poor communication regarding discharge and medical updates (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 206 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1It's great to see how clean and well-maintained the facility is; what kind of social activities do you have planned to keep residents engaged each week?
- 2I noticed your front-desk staff is very welcoming; how do you ensure that same level of communication and friendliness extends to the nursing and clinical teams?
- 3With the physical therapy programs being a highlight here, how do you coordinate with therapists to ensure a smooth transition for residents during the discharge process?
- 4How does the nursing team manage medication administration, especially during the evening and weekend shifts when things might be busier?
- 5What is the protocol for responding to call lights to ensure residents get timely assistance with things like toileting or mobility?
- 6In the event of a medical emergency after hours, how is the communication handled between the on-site staff and the resident's family members?
Personalized based on this facility's data
Key Review Excerpts
“The PT team did a FANTASTIC job with helping to get her strength back. The nurses and CNAs were all great, very attentive, caring and kind.”
“The nurse station on several incidents has not answered the patient call button and given medication as doctor scribed. In addition to this several patients who need going to the washroom are ignored for and hour or more.”
“My mom lives on the memory care floor and they are the most caring individuals I've ever met. Mom is always clean, groomed, she eats well, and she's HAPPY.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has received frequent family complaints triggering 24 of 53 total deficiencies across recent surveys. The most recurring problems involve accident prevention and safety hazards, medication management errors, and basic daily care assistance. While all reported issues show correction dates, the persistent pattern of safety violations and medication errors—including recent incidents in late 2025—suggests ongoing quality concerns that families should carefully evaluate before choosing this facility.
Jan 14, 2026Complaint1
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Dec 14, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 5, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 8, 2025Complaint1
Resident Rights Deficiencies
Give the resident's representative the ability to exercise the resident's rights.
Aug 22, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Aug 6, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Dec 14, 2025
$13,520
Fine
Jul 19, 2024
$39,293
Payment Denial
Jul 19, 2024
6-day denial
Ownership & Operations
Who Operates This Facility
Alta Rehab at Oak Brook
for profit
Chain Affiliation
Aperion Care
33 facilities nationwide
Chain avg rating: 2.0/5 · Rank 13 of 32
Ownership & Management
Owners
Lan 3 Op LLC
Owner · Organization
David a Berkowitz Delta Trust
Owner (parent company) · Organization
Joshua Hoffman Tr Joshua Hoffman Ttee
Owner (parent company) · Organization
Lan 3 Investor Group LLC
Owner (parent company) · Organization
Yosef Meystel Delta Trust
Owner (parent company) · Organization
Goldfarb, Brian
Owner (parent company)
Ulbert, Lisa
Owner (parent company)
Berkowitz, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Hoffman, Joshua
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Meystel, Yosef
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Turofsky, Steven
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
199 reviews from families & visitors
Official Website
Visit aperioncare.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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