See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid

Park Village Health Care Center INC

Strong Medicare quality ratings; families often praise friendly front desk staff. Still worth an in-person visit.

1525 Crater Avenue, Dover, OH 4462290 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.1/5

based on 11 Google reviews

5
4
3
2
1
Park Village Health Care Center INC Nursing Home in Dover, OH — Street View
Street View

Watch Park Village Health Care Center INC

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

Given the severe reports of neglect and hygiene issues in recent reviews, we strongly advise families to conduct unannounced visits during weekends or evenings to observe the actual quality of care. While some families report satisfaction with assisted living, the allegations regarding medical response times and resident dignity are critical concerns that warrant direct questioning of management.

Google Reviews

Google Reviews

11 reviews on Google
Park Village Health Care Center receives highly polarized feedback, with severe allegations regarding neglect, poor hygiene, and inadequate medical response. While some family members report positive experiences with individual staff members and assisted living, multiple reviewers describe a facility that struggles with basic dignity, cleanliness, and timely care.

Quality Themes

Tap a score for details
Food4.0Staff3.0Clean1.0ActivitiesN/AMeds1.0MemoryN/AComms2.0ValueN/A

Strengths

  • Friendly front desk staff
  • Positive experiences in assisted living
  • Some individual staff members described as caring

Concerns

  • Significant hygiene issues including strong odors of urine and feces (mentioned by 2 reviewers)
  • Slow or non-existent response to call buttons and medication requests (mentioned by 2 reviewers)
  • Lack of dignity and privacy for residents during care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02019(1)2.52023(2)4.22024(5)1.02025(4)5.02026(1)

Distribution · 13 analyzed

5
6
4
1
3
0
2
0
1
6

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Could you walk us through the facility's current protocols for maintaining cleanliness and managing odors in the living areas?
  • 2How does your team ensure that residents receive timely assistance when they use their call buttons, especially during shift changes?
  • 3What steps are taken to ensure that residents' dignity and privacy are prioritized during daily personal care routines?
  • 4Given the recent focus on medication management, what specific systems do you have in place to ensure medications are administered accurately and on schedule?
  • 5What does the daily activity calendar look like, and how do you encourage residents to participate in social engagement throughout the week?
  • 6How do you handle communication with families regarding changes in a resident's health status or care plan?

Personalized based on this facility's data


Key Review Excerpts

They wheel residents through the hall naked with a only a sheet thrown on top, the sides of their bottom and thighs exposed to get to the bath, going past visitors, residents and maintenance workers of the opposite sex. NO dignity is provided.

Family member · 2025☆☆☆☆

My grandfather died after falling multiple times in their care and breaking his femur... No one checked him, or they covered it up, and he cried in pain for TWO DAYS before being taken to the hospital.

Grandchild · 2025☆☆☆☆

The Assisted Living has been wonderful to my Mother….the only complaint she has is the food but that is normal everywhere…..

Daughter · 2024★★★★★
Source: 11 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.81hrs
OK
Registered nurses for medical care
Total Nursing
4.23hrs
OK
All nurses + aides combined
Staff Turnover
37%
Lower is better (< 30% = good)
RN Turnover
39%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

4

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.0%
Better than Avg
Here
5.0%
US
12.1%
OH
28.2%
Tuscarawas
30.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility29.9%
Mixed vs Avgs
Here
29.9%
US
19.5%
OH
25.4%
Tuscarawas
31.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.0%
Better than Avg
Here
5.0%
US
15.3%
OH
6.9%
Tuscarawas
7.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.2%
Better than Avg
Here
5.2%
US
14.4%
OH
5.8%
Tuscarawas
7.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility28.1%
Worse than Avg
Here
28.1%
US
19.4%
OH
21.6%
Tuscarawas
21.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility6.9%
Mixed vs Avgs
Here
6.9%
US
15.4%
OH
9.4%
Tuscarawas
3.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility91.8%
Better than Avg
Here
91.8%
US
81.8%
OH
78.4%
Tuscarawas
82.3%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility86.8%
Better than Avg
Here
86.8%
US
79.7%
OH
75.6%
Tuscarawas
79.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.0%
Mixed vs Avgs
Here
1.0%
US
1.6%
OH
1.2%
Tuscarawas
0.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
2penalties
Well below state avg (10.1)
8 complaint-triggered
$77,552 in fines

Park Village Health Care Center shows concerning patterns with families filing multiple complaints leading to 8 deficiencies, including serious issues with patient care, pain management, infection control, and family notification requirements. The facility has ongoing problems with fire safety systems and building maintenance that recur across surveys. While all deficiencies show correction dates, the repeated complaint-triggered violations in core care areas suggest families should carefully evaluate care quality before considering this facility.

Apr 4, 2024Routine
9
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0881Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0625Minimal · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Feb 28, 2024Complaint
1
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Dec 27, 2023Complaint
6
0684Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0867Potential for harm · WidespreadCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jul 27, 2023Complaint
1
0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Apr 7, 2022Routine
5
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Jul 18, 2019Routine
5
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0711Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

Federal Penalties

Fine

Dec 27, 2023

$77,552

Payment Denial

Dec 27, 2023

55-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Park Village Health Care Center INC

Organization Type

for profit

Ownership & Management

Owners

Robert J. O'donnell Irrevocable Business Trust

Owner · Organization

26%

Odonnell, Robert

Owner

49%

Odonnell, Thomas

Owner

21%

Key personnel

Odonnell, RobertOfficer / DirectorTucker, JeffreyOfficer / DirectorOdonnell, RobertOfficer / DirectorOdonnell, ThomasOfficer / DirectorTucker, JeffreyOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call