Park Village Hc Np LLC
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 20 Google reviews

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What this means for your family
Park Village Southside is highly recommended by families for its clean environment and dedicated, compassionate staff. While the feedback is overwhelmingly positive, we suggest that families who prioritize high levels of personal involvement should observe staff interactions during their initial tour to ensure the culture aligns with their expectations.
Google Reviews
Google Reviews
20 reviews on Google“Park Village Southside is highly regarded by most families for its clean, beautiful facility and a staff that is frequently described as compassionate and attentive. While the vast majority of reviews are glowing, one critical report highlights concerns regarding staff professionalism and responsiveness to specific medical needs. Overall, families praise the facility for its local, family-owned atmosphere and the high level of care provided to residents.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Strong communication with families
- Family-oriented, local ownership culture
Concerns
- Staff professionalism and attitude toward family involvement
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With your 5-star staffing rating, how do you ensure that level of attention remains consistent throughout the weekends and holidays?
- 2I noticed the facility has a very family-oriented, local culture; how do you typically involve families in the day-to-day care planning and social life of their loved ones?
- 3Given the small, 40-resident capacity, what are some of the most popular daily activities that help residents build connections with each other?
- 4How does your nursing team balance professional care protocols with the need to maintain an open, welcoming environment for visiting family members?
- 5Could you walk me through your process for communicating updates to families, especially when there are changes in a resident's health or medical needs?
- 6Regarding the recent state violations, what specific steps has the facility taken to address those findings and ensure they don't recur?
Personalized based on this facility's data
Key Review Excerpts
“The staff is extremely caring, personal, and attentive; you can tell that the vast majority truly care about each resident as if they were family.”
“Nurses call and up date you any time there is a change in your loved one care. If you are invested in their care they are too!”
“Michelle Dryden DON goes above and beyond and is the most caring, compassionate, kind nurse who is dedicated to giving not only patients but families of patients the best care and experience in her facility!!!”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
3
measures
7
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Park Village HC NP LLC shows a pattern of deficiencies across three surveys, with problems recurring in quality of care, medication management, and fire safety systems. The facility had significant issues in 2021 including multiple care planning and treatment deficiencies, followed by ongoing fire safety violations through 2025. While most deficiencies appear corrected, the persistence of issues across different survey periods suggests ongoing operational challenges that families should discuss during visits.
Mar 6, 2025Routine4
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Jun 22, 2023Routine5
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jul 15, 2021Routine16
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Ownership & Operations
Who Operates This Facility
Park Village Hc Np LLC
for profit
Ownership & Management
Owners
Park Village Development LLC
Owner · Organization
Robert J Odonnell Irrv Business Tr
Owner (parent company) · Organization
Thomas P and Lynn Odonnell Irrv Fam Tr
Owner (parent company) · Organization
Odonnell, Robert
Owner (parent company)
Odonnell, Thomas
Owner (parent company)
Tucker, Jeffrey
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit parkvillagehealthcare.com
Medicare data downloads
Original nursing home datasets
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