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Nursing HomeMedicaid Top Rated

Park Village Hc Np LLC

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

1019 Oldtown Valley Road Se, New Philadelphia, OH 4466340 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.8/5

based on 20 Google reviews

5
4
3
2
1
Park Village Hc Np LLC Nursing Home in New Philadelphia, OH — Street View
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What this means for your family

Park Village Southside is highly recommended by families for its clean environment and dedicated, compassionate staff. While the feedback is overwhelmingly positive, we suggest that families who prioritize high levels of personal involvement should observe staff interactions during their initial tour to ensure the culture aligns with their expectations.

Google Reviews

Google Reviews

20 reviews on Google
Park Village Southside is highly regarded by most families for its clean, beautiful facility and a staff that is frequently described as compassionate and attentive. While the vast majority of reviews are glowing, one critical report highlights concerns regarding staff professionalism and responsiveness to specific medical needs. Overall, families praise the facility for its local, family-owned atmosphere and the high level of care provided to residents.

Quality Themes

Tap a score for details
Food10.0Staff9.0Clean10.0Activities10.0MedsN/AMemory10.0Comms9.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Clean and well-maintained facility
  • Strong communication with families
  • Family-oriented, local ownership culture

Concerns

  • Staff professionalism and attitude toward family involvement

Rating Trends

Tap a year to see what changed

2345.02018(1)5.02019(1)4.62023(11)5.02024(2)5.02025(4)5.02026(1)

Distribution · 20 analyzed

5
19
4
0
3
0
2
0
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With your 5-star staffing rating, how do you ensure that level of attention remains consistent throughout the weekends and holidays?
  • 2I noticed the facility has a very family-oriented, local culture; how do you typically involve families in the day-to-day care planning and social life of their loved ones?
  • 3Given the small, 40-resident capacity, what are some of the most popular daily activities that help residents build connections with each other?
  • 4How does your nursing team balance professional care protocols with the need to maintain an open, welcoming environment for visiting family members?
  • 5Could you walk me through your process for communicating updates to families, especially when there are changes in a resident's health or medical needs?
  • 6Regarding the recent state violations, what specific steps has the facility taken to address those findings and ensure they don't recur?

Personalized based on this facility's data


Key Review Excerpts

The staff is extremely caring, personal, and attentive; you can tell that the vast majority truly care about each resident as if they were family.

Family member of long-term resident · 2025★★★★★

Nurses call and up date you any time there is a change in your loved one care. If you are invested in their care they are too!

Family member of long-term residents · 2023★★★★★

Michelle Dryden DON goes above and beyond and is the most caring, compassionate, kind nurse who is dedicated to giving not only patients but families of patients the best care and experience in her facility!!!

Family member · 2024★★★★★
Source: 20 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.04hrs
OK
Registered nurses for medical care
Total Nursing
4.30hrs
OK
All nurses + aides combined
Staff Turnover
34%
Lower is better (< 30% = good)
RN Turnover
20%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

7

measures

Worse Than Avg

3

measures

Mixed Results

7

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
OH
28.2%
Tuscarawas
30.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
15.4%
OH
9.4%
Tuscarawas
4.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility16.7%
Worse than Avg
Here
16.7%
US
14.4%
OH
5.8%
Tuscarawas
5.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility24.6%
Mixed vs Avgs
Here
24.6%
US
19.5%
OH
25.4%
Tuscarawas
31.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility12.2%
Mixed vs Avgs
Here
12.2%
US
15.3%
OH
6.9%
Tuscarawas
6.4%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility1.7%
Better than Avg
Here
1.7%
US
5.3%
OH
6.3%
Tuscarawas
7.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.1%
Better than Avg
Here
92.1%
US
79.7%
OH
75.6%
Tuscarawas
78.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility72.7%
Worse than Avg
Here
72.7%
US
81.8%
OH
78.4%
Tuscarawas
84.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.1%
Mixed vs Avgs
Here
1.1%
US
1.6%
OH
1.2%
Tuscarawas
0.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (10.1)

Park Village HC NP LLC shows a pattern of deficiencies across three surveys, with problems recurring in quality of care, medication management, and fire safety systems. The facility had significant issues in 2021 including multiple care planning and treatment deficiencies, followed by ongoing fire safety violations through 2025. While most deficiencies appear corrected, the persistence of issues across different survey periods suggests ongoing operational challenges that families should discuss during visits.

Mar 6, 2025Routine
4
0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Jun 22, 2023Routine
5
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0361Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jul 15, 2021Routine
16
0725Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0761Potential for harm · WidespreadCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0807Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0565Minimal · WidespreadCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Park Village Hc Np LLC

Organization Type

for profit

Ownership & Management

Owners

Park Village Development LLC

Owner · Organization

100%

Robert J Odonnell Irrv Business Tr

Owner (parent company) · Organization

30%

Thomas P and Lynn Odonnell Irrv Fam Tr

Owner (parent company) · Organization

9%

Odonnell, Robert

Owner (parent company)

20%

Odonnell, Thomas

Owner (parent company)

26%

Tucker, Jeffrey

Owner (parent company)

15%

Key personnel

Tucker, JeffreyW-2 Managing EmployeeOdonnell, RobertOfficer / DirectorOdonnell, ThomasOfficer / DirectorTucker, JeffreyOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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