Amberwood Manor
Strong Medicare quality ratings; families often praise warm, attentive nursing staff. Still worth an in-person visit.
based on 34 Google reviews

Watch Amberwood Manor
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Amberwood Manor is frequently praised for its clean environment and dedicated therapy team, making it a strong contender for rehabilitation. However, families should be aware of persistent reports regarding medication delays and poor communication; we recommend scheduling unannounced visits and asking specifically how the facility tracks and ensures timely medication delivery.
Google Reviews
Google Reviews
34 reviews on Google“Amberwood Manor receives high praise for its warm, homelike atmosphere and dedicated nursing staff who treat residents like family. While many families report excellent experiences with therapy and general care, there are recurring concerns regarding communication gaps, medication delays, and inconsistent response times from staff. Potential families should be aware of the disparity between the glowing positive reviews and specific reports of neglect or administrative unresponsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing staff
- Clean, well-maintained facility
- Effective therapy and rehabilitation services
- Welcoming, homelike atmosphere
Concerns
- Medication administration delays and communication failures (mentioned by 3 reviewers)
- Difficulty reaching staff via phone or getting timely responses (mentioned by 2 reviewers)
- Inconsistent care regarding hygiene and patient turning (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 34 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is active in responding to feedback online; how do you use that family input to improve daily operations?
- 2Given that medication management is a priority for us, could you walk me through your process for ensuring timely administration and how you keep families informed of any changes?
- 3With 48 residents, what is your protocol for ensuring that hygiene and repositioning needs are met consistently throughout every shift?
- 4I see that communication is a focus for your team; what is the best way for us to reach staff directly if we have questions or need a status update?
- 5Since your facility has a strong reputation for rehabilitation, how do you integrate those therapy services into the daily social and activity schedule for residents?
- 6How does your nursing team coordinate with local hospitals or specialists if a resident experiences a sudden change in their medical condition?
Personalized based on this facility's data
Key Review Excerpts
“My grandma was here for a couple weeks after being in the hospital. We loved the facility, all the staff were super nice and always willing to help with whatever we needed.”
“The bed I had, was broke for about 2 weeks even though they said when I got there originally, they were going to get a different one.”
“My family member complained about not being flipped often enough, medications not arriving on time & also nurses are telling her “ I’ll get you that and be right back” and then she doesn’t see them again.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
4
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaint reports against this facility, including recent concerns about safe living conditions and protection of residents' belongings. The most recurring problems involve medication management, quality of care (including wound care and accident prevention), and resident rights protections. While the facility has addressed past violations, the pattern of repeated issues across multiple surveys in these same areas, combined with the recent January 2025 deficiencies, suggests ongoing challenges with consistent care quality.
Jan 23, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jan 23, 2025Routine9
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 20, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Aug 3, 2023Complaint3
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 19, 2023Routine6
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
May 7, 2021Routine5
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Ownership & Operations
Who Operates This Facility
Amberwood Manor
for profit
Chain Affiliation
Saber Healthcare Group
126 facilities nationwide
Chain avg rating: 3.0/5 · Rank 39 of 125
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
34 reviews from families & visitors
Official Website
Visit saberhealth.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Park Village Hc Np LLC
1.7 miNursing Home · New Philadelphia, OH
Country Club Center I
1.9 miNursing Home · Dover, OH
New Dawn Rehabilitation and Healthcare Center
2.1 miNursing Home · Dover, OH
Schoenbrunn Healthcare
3.2 miNursing Home · New Philadelphia, OH
Park Village Health Care Center INC
4.1 miNursing Home · Dover, OH
Hennis Care Centre of Dover
4.2 miNursing Home · Dover, OH