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Strong Medicare quality ratings; public reviewers often praise warm, welcoming community atmosphere. Still worth an in-person visit.
based on 59 Google reviews
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Park Place Christian Community has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: warm, welcoming community atmosphere and excellent physical therapy and rehab services. Review the component ratings and current source records before deciding.
Park Place Christian Community is widely praised for its beautiful, well-maintained environment and a strong sense of community among residents. While many families highlight the compassionate staff and excellent rehabilitation services, there are isolated but serious reports of abusive behavior and neglect by specific care technicians, particularly regarding patient mobility and hygiene.
Quality Themes
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Concerns
Rating Trends
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Distribution · 64 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The Physical Therapy at Park Place is excellent. Sam and Evonne were the two I worked with and they brought my strenth back in days.”
“My mother was a resident at Park Place. Most of the caregivers and staff were excellent. However, there was a small group of care techs who were rude, manipulative and abusive.”
“The most significant difference I see at Park Place is the quality of interpersonal connections that the residents developed with each other and the staff.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 16 measures
11
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows significant safety concerns with 23 deficiencies across five surveys, including two complaint-triggered incidents involving accident hazards and medication management. The most recurring problems involve fire safety systems (smoke barriers, sprinkler systems), medication management, and infection control. While all deficiencies have correction dates, the pattern of repeated issues with fire safety equipment and the fact that families have filed formal complaints suggest ongoing operational challenges that warrant careful consideration.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Park Place Christian Community
nonprofit
Owners
Rest Haven Illiana Christian Convalescent Home
Owner · Organization
Key personnel
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Medicare Care Compare
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59 reviews from families & visitors
Official Website
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