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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 96 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 70% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. The latest standard survey recorded 20 findings, above the IL average of 12.0. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
The Pearl of Hillside receives highly polarized feedback, with some families praising the therapy team and facility cleanliness, while others report severe neglect and unsanitary conditions. Critical concerns frequently involve slow response times to call buttons, poor hygiene, and unprofessional staff behavior. Families considering this facility should be aware of the stark contrast between positive experiences in short-term rehab and reports of substandard care for long-term or dementia residents.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
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Distribution · 102 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The therapy team did a great job increasing his mobility and getting him ready to go home safely. My uncle mentioned that all staff were caring and compassionate.”
“They left my family member in feces and urine so long that it soaked through to the mattress. They lost shoes and clothes.”
“The facility itself is clean, well-maintained, and thoughtfully designed to ensure both safety and comfort. Rooms are spacious, and common areas are inviting.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have repeatedly filed complaint reports about this facility, with recurring problems in accident prevention, daily care assistance, and medication management appearing across multiple years. The facility has been cited 75 times across 12 surveys, including serious issues with protecting residents from abuse and neglect. While all deficiencies show correction dates, the persistent pattern of complaints and repeated violations in core care areas suggests ongoing quality concerns that families should carefully consider.
Administration Deficiencies
Help the resident with transportation to and from laboratory services outside of the facility.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Federal Penalties
Fine
Jan 18, 2026
$92,820
Fine
Nov 2, 2023
$19,708
Fine
Jul 20, 2023
$19,282
Pearl of Hillside,the
for profit
Pearl Healthcare
15 facilities nationwide
Chain avg rating: 2.8/5 · Rank 8 of 13
Owners
Kushner Family Idf LLC
Owner · Organization
Reg 2018 Irrevocable Trust U/a/d 1/1/18
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
96 reviews from families & visitors
Official Website
Visit pearlhcm.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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