Parc Joliet
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 137 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (21 vs median 11.0)
Bottom 25% in IL · Below recommended RN staffing · Worst in SABA HEALTHCARE chain · No penalties on record · Abuse citation
What this means for your family
While the administrative and social services teams are frequently praised for their dedication, families should be aware of significant, recurring reports regarding slow response times for call lights and hygiene concerns. If you choose this facility, we strongly recommend frequent, unannounced visits to monitor your loved one's care and ensure personal items are accounted for.
Google Reviews
Google Reviews
137 reviews on Google“The Parc at Joliet receives highly polarized reviews, with many families praising the administrative and social services team for their responsiveness and compassion, while others report severe neglect and poor care standards. Critical concerns frequently involve long wait times for call lights, hygiene issues, and the loss of personal belongings. Families should be aware that experiences appear to vary significantly depending on the specific wing and staff members involved.”
Quality Themes
Tap a score for detailsStrengths
- Responsive and helpful social services team
- Professional and accessible administrative leadership
- Modern, renovated facility areas
- Dedicated wound care and therapy staff
Concerns
- Excessive wait times for call lights and basic assistance (mentioned by 12 reviewers)
- Theft or disappearance of personal belongings and clothing (mentioned by 6 reviewers)
- Poor hygiene standards, including urine odors and lack of bathing (mentioned by 7 reviewers)
- Inconsistent medication management and administration (mentioned by 4 reviewers)
- Development of bed sores due to lack of repositioning (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 139 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, what is your facility's protocol for responding to call lights to ensure residents receive timely assistance?
- 2I noticed some concerns regarding personal belongings; what specific systems do you have in place to track and secure a resident's clothing and personal items?
- 3To address concerns regarding hygiene, could you walk me through your daily cleaning schedule and the process for ensuring residents receive regular, scheduled bathing?
- 4With medication management being a priority, how do you audit your administration process to ensure that every resident receives the correct dosage at the right time?
- 5What proactive steps are taken by the nursing team to ensure residents are repositioned frequently to maintain skin integrity and prevent the development of bed sores?
- 6I see that the facility has undergone recent renovations; how are these updated spaces being utilized to improve the daily quality of life and social engagement for residents?
Personalized based on this facility's data
Key Review Excerpts
“The social services team is outstanding ( specifically Ianna & Davisha) They go above and beyond, not only for each individual Resident but for their peers as well.”
“My Aunt was in the nursing home due to an injury and she waited 12 hrs before getting her pain meds and it was suppose to be 6hrs. Not to mention when I went there to visit her she waited 7 1/2 hrs when it should of been 6hrs.”
“My brother was admitted to The Parc in December 2024 with Parkinson for physical therapy. By April 2025, we discovered he acquired a bed sore on his buttocks. Staff there got him dressed everyday and would literally let him sit in the lunch/TV room all day in a wheelchair without changing him.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
7
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
PARC JOLIET has concerning patterns of repeated family complaints regarding safety hazards and abuse protection, with 21 complaint-triggered deficiencies spanning multiple years. The facility consistently struggles with accident prevention and safety supervision, abuse and neglect protection, and daily care assistance. While all violations show correction dates, the recurring nature across safety and abuse protection areas through recent surveys indicates persistent systemic issues that families should carefully consider.
Mar 19, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Feb 13, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 23, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 5, 2025Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 25, 2025Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Sep 17, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Federal Penalties
Fine
Aug 28, 2025
$14,015
Ownership & Operations
Who Operates This Facility
Parc Joliet
for profit
Chain Affiliation
Saba Healthcare
11 facilities nationwide
Chain avg rating: 1.4/5 · Rank 6 of 11 (Worst)
Ownership & Management
Owners
Blonder, Moshe
Owner
Singer, Aharon
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
137 reviews from families & visitors
Official Website
Visit theparcjoliet.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Avantara Joliet
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Pearl of Joliet, the
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Alden Estates of Shorewood
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