Nursing HomeMedicaid

Orange Park Rehabilitation and Nursing Center

Strong Medicare quality ratings; families often praise strong, dedicated rehabilitation therapy team. Still worth an in-person visit.

2029 Professional Center Dr, Orange Park, FL 32073|105 beds|Licensed & Active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

3.6/5

based on 101 Google reviews

(904) 272-6194 Directions Website

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What this means for your family

While the rehabilitation therapy team is frequently praised, the facility has a recurring pattern of communication failures and staffing shortages that impact basic care. If you choose this facility, ensure you have a plan for frequent, in-person visits to monitor your loved one's condition, as multiple families reported being left in the dark during medical emergencies.

Google Reviews

101 reviews on Google

“Orange Park Rehabilitation and Nursing Center presents a highly polarized experience for families. While many reviewers, particularly those in rehabilitation, praise the therapy team and specific staff members for their dedication, a significant number of families report severe neglect, including poor communication, slow response times to call lights, and hygiene concerns. The facility's physical condition is frequently described as aging, and while some find it clean, others report issues with pests and cleanliness.”

Quality Themes

Tap a score for details

Strengths

Strong, dedicated rehabilitation therapy team
Engaging activities department
Some highly compassionate individual nursing staff
Convenient location near the hospital

Concerns

Severe understaffing and slow response to call lights (mentioned by 9 reviewers)
Poor communication with families regarding medical status (mentioned by 7 reviewers)
Poor food quality and inconsistent menu adherence (mentioned by 5 reviewers)
Hygiene issues, including odors and pests (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 91 analyzed

⚡21 reviews posted between Apr 30, 2024 – May 2, 2024 · 21 were 5-star

How They Respond to Reviews

0%response rate

Questions for Your Tour

1We've heard wonderful things about your rehabilitation therapy team; could you tell us more about how they work with residents to meet their physical goals?
2How does the nursing staff ensure that call lights are answered promptly, especially during the night shifts?
3What is your process for keeping families updated on a resident's medical status and any changes in their care plan?
4Could you describe the daily meal schedule and how you ensure the menu stays consistent and nutritious for everyone?
5What kind of activities does the activities department have planned to keep residents engaged and social with one another?
6In the event of a medical emergency, how does the facility coordinate with the nearby hospital for urgent care?

Personalized based on this facility's data

Key Review Excerpts

“The facility is old but very clean.”

Family member · 2025★☆☆☆☆

“The therapy crew here including Ronnie, Simari, Amy and the rest of the therapists ate the best.”

Rehab patient · 2025★★★★★

“My grandmother has had multiple incidents where we were never called... She has failed out of her bed her multiple times and thats hard to believe since she is immobile.”

Long-term resident's family · 2020★★★★☆

Source: 101 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.57hrs

76%

Registered nurses for medical care

Total Nursing

3.63hrs

88%

All nurses + aides combined

Staff Turnover

41%

Lower is better (< 30% = good)

RN Turnover

53%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility50.4%

Worse than Avg

Here

50.4%

12.1%

4.1%

Clay

10.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility3.7%

Better than Avg

Here

3.7%

15.5%

8.7%

Clay

18.1%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility9.8%

Better than Avg

Here

9.8%

19.5%

15.0%

Clay

20.0%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility10.0%

Better than Avg

Here

10.0%

19.4%

11.5%

Clay

19.1%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility99.7%

Better than Avg

Here

99.7%

93.4%

98.1%

Clay

96.4%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility9.2%

Better than Avg

Here

9.2%

14.4%

9.1%

Clay

15.1%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility95.8%

Better than Avg

Here

95.8%

79.8%

94.7%

Clay

80.9%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility97.6%

Better than Avg

Here

97.6%

81.8%

94.8%

Clay

85.3%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.6%

Better than Avg

Here

0.6%

1.6%

1.5%

Clay

2.7%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies

Near state avg (7.3)

Orange Park Rehabilitation and Nursing Center shows 24 deficiencies across three surveys with no complaint-triggered violations. The most frequent issues involve care planning and assessment, building safety and electrical systems, and food safety. While respiratory care problems appeared twice across different surveys, all deficiencies have been corrected by the facility with documented completion dates.

May 15, 2025Routine11 findings

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0271Potential for harm · IsolatedCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0711Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0912Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Jun 29, 2023Routine4 findings

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0004Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Oct 8, 2021Routine9 findings

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Orange Park Rehabilitation and Nursing Center

Organization Type

for profit

Chain Affiliation

Chain Name

Benjamin Landa

Chain Size

49 facilities nationwide

Chain avg rating: 3.2/5 · Rank 22 of 54

Ownership & Management

Owners

Orange Park Rehabilitation and Nursing Member LLC

Owner · Organization

100%

Apja Opco LLC