Life Care Center of Orange Park
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 341 Google reviews
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What this means for your family
This facility is an excellent choice for short-term rehabilitation due to its high-quality therapy team and clean environment. However, if you are considering long-term or memory care, be aware that multiple families have reported significant issues with staffing levels and basic hygiene assistance. I strongly recommend visiting during off-hours or weekends to observe the actual level of care provided before making a decision.
Google Reviews
Google Reviews
341 reviews on Google“Life Care Center of Orange Park receives high praise for its cleanliness, professional therapy team, and engaging activities, with many families noting significant improvements under recent management. However, there is a recurring pattern of serious concerns regarding understaffing, particularly during off-hours, which leads to delays in basic hygiene care, call-light response, and assistance with feeding. Families should be aware that while the facility excels in rehabilitation, the level of daily personal care for high-dependency residents can be inconsistent.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Highly effective physical and occupational therapy
- Engaging activities and social programs
- Friendly and professional front-desk staff
Concerns
- Understaffing leading to delayed response times and neglect of basic hygiene (e.g., changing diapers) (mentioned by 12 reviewers)
- Lack of assistance with feeding for residents unable to eat independently (mentioned by 4 reviewers)
- Medication management errors and inconsistent administration (mentioned by 2 reviewers)
- Staff professionalism and attitude issues (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 228 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that resident and family input to improve daily operations?
- 2Given the importance of consistent care, what specific protocols do you have in place to ensure timely assistance with hygiene and personal care needs throughout the day and night?
- 3Since therapy is a known strength here, how do you integrate those physical and occupational therapy goals into the resident's daily routine outside of scheduled sessions?
- 4What is your process for overseeing medication administration to ensure accuracy and consistency for residents who require daily assistance?
- 5For residents who need help with meals, how do you ensure they receive the necessary support and attention during dining times?
- 6How do you maintain high standards of care and staff engagement during shifts where the facility is at full capacity?
Personalized based on this facility's data
Key Review Excerpts
“The rehab team has done an amazing job helping my dad, and I’m very happy with his progress.”
“The physical, occupational and speech therapists gave her the confidence to get back to her own home.”
“If you really wanna know what its like here, just know your loved one better be able to feed themselves, clean themselves, and use the bathroom by themselves. Or they will be sitting in dirty diapers all day.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a moderate inspection record with 9 deficiencies across 3 surveys, all corrected by the provider. The most recurring issues involve quality of care concerns including respiratory care (cited twice), along with problems in care planning and daily living assistance. Recent 2025 inspections found new issues with fire safety systems and pressure ulcer prevention, suggesting ongoing operational challenges despite previous corrections.
Feb 6, 2025Routine4
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Mar 23, 2023Routine1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Jul 29, 2021Routine4
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Ownership & Operations
Who Operates This Facility
Life Care Center of Orange Park
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 1 of 194 (Best)
Ownership & Management
Owners
Preston, Forrest
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
341 reviews from families & visitors
Official Website
Visit lcca.com
Medicare data downloads
Original nursing home datasets
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