Cedar Hill Nursing and Rehab Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 38 Google reviews
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What this means for your family
While recent leadership changes have garnered praise for responsiveness, the facility continues to face serious, recurring reports of poor sanitation and roach infestations. We strongly recommend an unannounced tour of the specific wing your loved one would occupy, paying close attention to room cleanliness and the presence of pests.
Google Reviews
Google Reviews
38 reviews on Google“Cedar Hill Nursing and Rehab Center receives highly polarized reviews, with a significant divide between recent praise for new leadership and severe, recurring complaints regarding sanitation and basic care. While many reviewers highlight the Director of Nursing as a dedicated professional, others report distressing conditions including roach infestations, foul odors, and neglectful staff behavior. Families should be aware that experiences appear inconsistent, ranging from high satisfaction to reports of unsafe living environments.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and accessible Director of Nursing
- Active and engaging activities department
- Professional and friendly leadership team
- Effective rehabilitation therapy services
Concerns
- Severe sanitation issues including roaches and foul odors (mentioned by 4 reviewers)
- Poor communication and difficulty reaching staff by phone (mentioned by 5 reviewers)
- Inconsistent or neglectful patient care (mentioned by 6 reviewers)
- Poor quality of food (cold, dry, or unappealing) (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've heard great things about your activities department; could you walk me through what a typical week of social engagement looks like for residents?
- 2Given the recent focus on facility maintenance, what specific protocols are currently in place to ensure high standards of cleanliness and hygiene throughout the living areas?
- 3We understand that communication is vital for families; what is the best way for us to stay in touch with the nursing staff and receive updates on our loved one's daily care?
- 4How does your team ensure that meal times are enjoyable and that dietary preferences or nutritional needs are consistently met for every resident?
- 5With the current staffing levels, how do you manage the oversight of medication administration to ensure accuracy and consistency for all residents?
- 6In the event of a medical concern or an emergency, what is the standard procedure for notifying family members and coordinating with the clinical team?
Personalized based on this facility's data
Key Review Excerpts
“My father was a patient at Cedar Hill Nursing and Rehab Center for 3 months prior to his passing in the facility. I truly believe that Sitoria the DON and the CNA team did the best that they could while handling my fathers care.”
“My family member passed away here. This was one of the most incompetent, filthy, smelled awful, roaches infestation was like nothing I've ever seen, uninhabitable "Care Centers" I've ever encountered.”
“I have a loved one there and if I can give this place a zero I would the rooms are horrible filthy dirty roaches crawling around I seen this for myself the furniture is horrible falling apart draws don't stay closed terrible place”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed reports that triggered inspections finding serious concerns about abuse protection and accident prevention, though the facility corrected these issues. The facility has recurring problems with environmental safety (equipment maintenance, pest control), fire safety systems, and facility cleanliness that appear across multiple surveys from 2021 to 2024. All cited deficiencies show correction dates, but the pattern of repeated environmental and safety violations suggests ongoing operational challenges families should discuss during visits.
Mar 31, 2026Complaint1
Miscellaneous Deficiencies
Meet fire sprinkler requirement for tall buildings.
Aug 9, 2024Routine15
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Keep all essential equipment working safely.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Oct 17, 2023Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jul 21, 2022Routine2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jan 22, 2021Routine3
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Infection Control Deficiencies
Perform COVID19 testing on residents and staff.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Federal Penalties
Fine
Dec 26, 2023
$4,368
Fine
Oct 17, 2023
$17,553
Ownership & Operations
Who Operates This Facility
Cedar Hill Nursing and Rehab Center
government
Chain Affiliation
Eliyahu Mirlis
13 facilities nationwide
Chain avg rating: 2.0/5 · Rank 3 of 13
Ownership & Management
Owners
5888 Blanding Blvd Jacksonville Holdco LLC
Owner · Organization
Mirlis, Eliyahu
Owner (parent company)
Vrd 10 Hldco LLC
Owner (parent company) · Organization
Becher, Sarah
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
38 reviews from families & visitors
Official Website
Visit cedarhill-center.com
Medicare data downloads
Original nursing home datasets
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