Nursing HomeMedicaid

Aviata at Orange Park

Strong Medicare quality ratings; families often praise effective and dedicated physical/occupational therapy teams. Still worth an in-person visit.

1215 Kingsley Ave, Orange Park, FL 32073|120 beds|Licensed & Active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

3.1/5

based on 108 Google reviews

(904) 269-8922 Directions Website

Street View

Watch Aviata at Orange Park

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

This facility has a strong rehabilitation department that many families find helpful for short-term recovery. However, the facility's history of inconsistent care and recurring reports of understaffing mean you should conduct an unannounced visit, specifically checking the cleanliness of resident rooms and the responsiveness of the call-light system.

Google Reviews

108 reviews on Google

“Aviata at Orange Park (formerly Consulate/Raydiant/Aspire) has a highly polarized reputation, with recent reviews showing a sharp divide between positive experiences in rehab and severe concerns regarding long-term nursing care. While many patients praise the therapy department and recent aesthetic improvements, multiple families report critical issues with hygiene, neglect, and poor communication. Potential families should be aware that the facility has undergone frequent name changes and leadership turnover, which may contribute to the inconsistency in care quality.”

Quality Themes

Tap a score for details

Strengths

Effective and dedicated physical/occupational therapy teams
Recent facility aesthetic and cleanliness upgrades
Welcoming and attentive individual staff members
Engaging activities program for residents

Concerns

Chronic understaffing leading to long wait times for call lights (mentioned by 9 reviewers)
Poor hygiene, including uncleaned rooms, odors, and soiled linens (mentioned by 8 reviewers)
Difficulty reaching staff via phone or receiving return calls (mentioned by 5 reviewers)
Poor food quality and unappealing meals (mentioned by 6 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 95 analyzed

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1I noticed the facility has some lovely recent aesthetic upgrades; how often are the resident rooms and common areas deep-cleaned to maintain that fresh look?
2The therapy teams here have such great feedback; could you tell me more about how the physical and occupational therapy programs are integrated into a resident's daily routine?
3With the recent improvements to the facility, what specific steps are being taken to ensure that dining services and meal quality meet the high standards of the new environment?
4Communication is so important for us as a family; what is the best way for us to reach the nursing staff directly, and how do you ensure we receive timely updates on our loved one?
5How does the nursing team manage medication administration and monitor for any changes in health, especially during the night shifts?
6We would love to hear more about the activities program—what are some of the most popular social events or groups that residents participate in during the week?

Personalized based on this facility's data

Key Review Excerpts

“The therapy team is amazing! The property is beautiful with a wheelchair accessible gazebo when you approach the building. This facility has improved so much from previous reviews”

Local Guide · 2025★★★★★

“My father is in love with his new home and so am I! This is one of few facilities that was cleaned, I mean smelling good and fresh, his roommate was extremely nice and welcoming!”

Long-term resident's family · 2025★★★★★

“I personally wouldn't suggest considering this facility for your loved ones. Unfortunately, they seem to be understaffed, which can make it challenging for them to offer the level of care that is needed.”

Local Guide · 2024★☆☆☆☆

Source: 108 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.31hrs

41%

Registered nurses for medical care

Total Nursing

3.36hrs

82%

All nurses + aides combined

Staff Turnover

53%

Lower is better (< 30% = good)

RN Turnover

69%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility83.1%

Worse than Avg

Here

83.1%

93.4%

98.1%

Clay

96.8%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility7.0%

Better than Avg

Here

7.0%

19.5%

15.0%

Clay

20.1%

😔

Residents with depression symptoms

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

12.1%

4.1%

Clay

11.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility8.5%

Better than Avg

Here

8.5%

19.4%

11.5%

Clay

19.1%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility4.4%

Better than Avg

Here

4.4%

15.3%

10.6%

Clay

14.7%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility8.2%

Better than Avg

Here

8.2%

15.5%

8.7%

Clay

18.0%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility80.0%

Worse than Avg

Here

80.0%

81.8%

94.8%

Clay

85.7%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility82.1%

Mixed vs Avgs

Here

82.1%

79.8%

94.7%

Clay

81.3%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility3.8%

Worse than Avg

Here

3.8%

1.6%

1.5%

Clay

2.6%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies

Well below state avg (7.3)

2 complaint-triggered

This facility has faced significant inspection challenges, with families filing complaints that led to findings involving resident abuse protection and nursing staffing issues. The most recurring problems involve food safety and nutrition services, fire safety systems, and medication management. While all deficiencies show correction dates, the pattern of repeated issues across multiple surveys—particularly with food handling appearing twice and fire safety violations occurring frequently—suggests ongoing operational struggles that families should carefully consider.

Nov 20, 2025Routine7 findings

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0521Potential for harm · PatternCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Jul 24, 2025Complaint1 finding

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Nov 9, 2023Routine4 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0911Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0914Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Sep 28, 2023Complaint1 finding

0727Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Jan 21, 2022Routine5 findings

0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Aviata at Orange Park

Organization Type

nonprofit

Chain Affiliation

Chain Name

Aviata Health Group

Chain Size

52 facilities nationwide

Chain avg rating: 2.1/5 · Rank 5 of 52 (Best)

Ownership & Management

Owners

1215 Kingsley Ave Opco Parent LLC

Owner · Organization

1215 Kingsley Ave Opco Holdco LLC

Owner (parent company) · Organization

Dagan, Amitai