Oakleigh of Macomb
Families consistently rate this highly — reviewers highlight beautiful, modern, and clean facility. Schedule a visit to confirm the fit.
based on 61 Google reviews
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What this means for your family
Oakleigh of Macomb (StoryPoint) is highly regarded for its beautiful environment and engaging activities, making it a strong contender for those seeking an active community. However, given the recent, serious allegations regarding staffing and care quality, we strongly advise families to visit unannounced, observe staff-to-resident interactions, and ask specifically about current turnover rates and the transition to new management.
Google Reviews
Google Reviews
61 reviews on Google“Oakleigh of Macomb (now operating as StoryPoint Macomb) is widely praised for its beautiful, clean, and modern facility, with many families highlighting the compassionate staff and engaging activities. While the majority of reviews are highly positive, a small number of families have raised serious concerns regarding staffing levels, quality of care, and administrative turnover. Prospective families should conduct a thorough tour and ask specific questions about current staffing ratios and recent management changes.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, modern, and clean facility
- Compassionate and attentive care staff
- Engaging activities and life enrichment programs
- High-quality dining options
- Supportive management and communication
Concerns
- Staffing shortages and high turnover (mentioned by 4 reviewers)
- Inconsistent quality of care and neglect (mentioned by 3 reviewers)
- Poor responsiveness or professionalism at the front desk (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 65 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With the facility being quite modern and active, how do you ensure that the life enrichment programs remain consistent and engaging for residents throughout the week?
- 2I noticed your team is active in responding to feedback online; how do you incorporate that family input into your daily operational improvements?
- 3Given the importance of medication management, could you walk me through the specific protocols and oversight you have in place to ensure accuracy for residents?
- 4How do you currently support your care team to ensure they feel well-equipped and stable in their roles, especially during busier times of the year?
- 5When a family has a concern or a question, what is the best way to ensure we get a prompt and professional response from the management team?
- 6In the event of a medical need or an emergency, what is the communication process for keeping family members informed and involved in the care plan?
Personalized based on this facility's data
Key Review Excerpts
“The staff have been consistently communicative, supportive, and helpful as my parents have declined (we just lost my father, and I have been so touched by all the hugs and extra attention they have given my mother - staff even took time to attend my father’s funeral).”
“The facility is well maintained and has shown that cleanliness is a top priority. We’d recommend Oakleigh to anyone looking for various care stages of assisted living.”
“My Mom currently is a resident. We had to move her from a different facility because she eloped two times both times they were not aware. We definitely didn't have trust in the other facility anymore and found Oakleigh.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified concerns regarding kitchen maintenance, such as a dripping sink and unlabeled food, as well as serious incidents involving improper use of a Hoyer lift and a failure to seek medical attention during a resident's stroke symptoms. While some allegations of neglect were not substantiated, the facility has had documented issues with resident safety and care protocols.
Oct 21, 2025Routine
The freezer in the kitchen contained food which included Italian dressing, thousand island dressing and barbecue sauce with no open dates.
The faucet of the kitchen sink was dripping water and was not able to be completely turned off.
Sep 24, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Apr 25, 2024Complaint
Resident A experienced stroke symptoms (facial drooping, arm weakness, leg weakness) on 3/4/2024, and the facility did not seek medical attention because the POA refused; however, the facility failed to ensure the resident received adequate and appropriate care/information regarding medical condition.
Resident A was lifted inappropriately by staff using the Hoyer Lift, resulting in Resident A's head banging on a wall and a small scratch on his right leg.
Apr 1, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Oakleigh Macomb Operations, LLC
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
61 reviews from families & visitors
Official Website
Visit storypoint.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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