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based on 15 Google reviews

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Every family's needs are unique. We encourage you to visit Shelby Manor 2 in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Shelby Manor 2 is a small, family-owned memory care facility that receives high praise for its compassionate, attentive staff and clean environment, particularly during end-of-life care. However, the facility has faced challenges with negative reviews regarding management responsiveness and potential confusion with a similarly named apartment complex. Prospective families should note the strong focus on personalized care alongside the need to verify the specific facility's policies.
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Distribution · 18 analyzed
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Key Review Excerpts
“The owner & staff were so friendly, compassionate, loving & caring! This place is also very clean & knowledgeable about health care & my Mother's needs.”
“I cannot say enough amazing things about Deidra and her staff. They are so compassionate and took amazing care of our loved one.”
“Family owned and well maintained.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility has a history of recurring violations, particularly regarding unsafe hot water temperatures and incomplete staff training documentation. Other past issues include failures in maintaining resident weight records, documenting assistive devices, and conducting required fire drills.
Hot water temperature was found to be as high as 126.3 degrees Fahrenheit, exceeding the required range of 105 to 120 degrees Fahrenheit. (Repeat Violation)
Licensee Designee (Deidre Wheatley) lacked verification of a current TB test. (Repeat Violation)
Staff member (Kaitlyn Franco) lacked verification of medication training in employee file.
Failure to report incidents: An incident report was not sent to licensing regarding Resident A's hospitalization and death.
Assistive devices (walker, shower chair, hospital bed, bed rails, bed alarm, and grab bars) were not listed in residents' assessment plans. (Repeat Violation)
Failure to maintain weight records: Resident A's weight was not recorded for February 2023; Resident B's weight was only recorded at admission. (Repeat Violation)
Failure to conduct required fire drills: A sleep time fire drill was missed for Q1 2023, and an evening fire drill was missed for Q1 2022.
Staff member (Kaitlyn Franco) lacked verification of training in safety and fire prevention and prevention/containment of communicable diseases in employee file.
Hot water temperature was found to be as high as 127.7 degrees Fahrenheit, exceeding the allowed range. (Repeat Violation)
No deficiencies are reported in this inspection record.
D & D Senior Living, INC.
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15 reviews from families & visitors
Official Website
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MI LARA — View Official Record
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