Shelby Manor 2
Limited public data on Shelby Manor 2. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 15 Google reviews
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What this means for your family
Shelby Manor 2 is highly regarded for its compassionate, hands-on care in a clean, home-like environment. When touring, ensure you are visiting the memory care facility rather than the similarly named local apartments to avoid confusion, and ask the management about their process for addressing resident concerns.
Google Reviews
Google Reviews
15 reviews on Google“Shelby Manor 2 is a small, family-owned memory care facility that receives high praise for its compassionate, attentive staff and clean environment, particularly during end-of-life care. However, the facility has faced challenges with negative reviews regarding management responsiveness and potential confusion with a similarly named apartment complex. Prospective families should note the strong focus on personalized care alongside the need to verify the specific facility's policies.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and loving nursing staff
- Clean and well-maintained facility
- Strong support during end-of-life care
- Responsive and friendly ownership
Concerns
- Confusion with Shelby Manor apartments leading to complaints about building policies (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Since Shelby Manor 2 is a smaller home with 10 residents, how do you foster a sense of community and keep residents engaged in daily activities?
- 2We noticed some confusion online regarding the different Shelby Manor locations; could you clarify the specific policies and amenities that are unique to this particular building?
- 3Given the high praise for your team's end-of-life care, what is your philosophy on supporting families and residents during those sensitive transitions?
- 4We appreciate how responsive the ownership is to feedback; what is the best way for us to communicate directly with management if we have questions or concerns once our loved one moves in?
- 5With your focus on compassionate nursing, how do you handle medical emergencies or urgent health changes during the overnight hours?
- 6What steps do you take to maintain the high standard of cleanliness and upkeep that visitors have noted in their feedback?
Personalized based on this facility's data
Key Review Excerpts
“The owner & staff were so friendly, compassionate, loving & caring! This place is also very clean & knowledgeable about health care & my Mother's needs.”
“I cannot say enough amazing things about Deidra and her staff. They are so compassionate and took amazing care of our loved one.”
“Family owned and well maintained.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility has a history of recurring violations, particularly regarding unsafe hot water temperatures and incomplete staff training documentation. Other past issues include failures in maintaining resident weight records, documenting assistive devices, and conducting required fire drills.
May 14, 2025Routine
Hot water temperature was found to be as high as 126.3 degrees Fahrenheit, exceeding the required range of 105 to 120 degrees Fahrenheit. (Repeat Violation)
May 24, 2023Routine
Assistive devices (walker, shower chair, hospital bed, bed rails, bed alarm, and grab bars) were not listed in residents' assessment plans. (Repeat Violation)
Staff member (Kaitlyn Franco) lacked verification of medication training in employee file.
Licensee Designee (Deidre Wheatley) lacked verification of a current TB test. (Repeat Violation)
Failure to report incidents: An incident report was not sent to licensing regarding Resident A's hospitalization and death.
Hot water temperature was found to be as high as 127.7 degrees Fahrenheit, exceeding the allowed range. (Repeat Violation)
Staff member (Kaitlyn Franco) lacked verification of training in safety and fire prevention and prevention/containment of communicable diseases in employee file.
Failure to maintain weight records: Resident A's weight was not recorded for February 2023; Resident B's weight was only recorded at admission. (Repeat Violation)
Failure to conduct required fire drills: A sleep time fire drill was missed for Q1 2023, and an evening fire drill was missed for Q1 2022.
Dec 5, 2014OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
D & D Senior Living, INC.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit shelbymanorseniorliving.net
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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