Sunrise Assisted Living of Shelby Twp.
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 50 Google reviews
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What this means for your family
Sunrise of Shelby Twp. is highly regarded for its compassionate care and clean environment, making it a strong contender for memory care. However, families should be prepared to advocate for their loved ones during the admissions process to ensure sales quotes are accurate and should monitor staffing levels during their visits.
Google Reviews
Google Reviews
50 reviews on Google“Sunrise Assisted Living of Shelby Twp. is widely praised for its compassionate, attentive staff and clean, welcoming environment, particularly within its memory care unit. While many families report high satisfaction with the quality of care and communication, some reviewers have raised concerns regarding aggressive sales tactics and occasional management or staffing issues.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Strong support for memory care residents
- Effective communication with families
Concerns
- Aggressive or presumptuous sales tactics (mentioned by 2 reviewers)
- Understaffing and management issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 52 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you are very active in responding to family feedback online; how do you incorporate that ongoing communication into your daily relationship with residents' families?
- 2Given the facility's size of 106 residents, what steps does management take to ensure that staffing levels remain consistent and responsive to individual needs throughout the week?
- 3We appreciate the focus on memory care here; could you walk us through how your team balances structured daily activities with the personal preferences of each resident?
- 4How does your nursing staff coordinate with outside medical providers to ensure seamless care during a health emergency or a sudden change in a resident's condition?
- 5I’ve read great things about the cleanliness and maintenance of the building; how do you involve residents in keeping the community feeling like a comfortable, well-cared-for home?
- 6We want to make sure we feel comfortable with the transition process; could you explain how your team approaches the move-in phase to ensure it feels supportive rather than rushed?
Personalized based on this facility's data
Key Review Excerpts
“The staff were attentive, compassionate, and genuinely cared about my mother. They knew her by name, spoke about how much they enjoyed her, and always responded quickly when she needed assistance.”
“The staff kept the memory care residents engaged were very knowledgeable about what interested them . I felt like this was home and would recommend it”
“The entire staff was warm, welcoming and understanding of the needs for my mom. The transition has ex”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility has maintained substantial compliance with state regulations in its most recent inspections. Historical reports from 2006 noted some physical plant issues regarding janitor closets and trip hazards, but these were addressed during the initial licensing process.
Sep 6, 2024RoutineCleanReport
No deficiencies found during this inspection.
Oct 18, 2023RoutineCleanReport
No deficiencies found during this inspection.
Sep 12, 2013OtherCleanReport
No deficiencies found during this inspection.
Feb 17, 2006Routine
The building did not have the required janitor closets on the 2nd and 3rd floors.
A 2-3 inch drop between the semicircular front drive and the parking lot driveway was identified as a trip risk.
The facility did not have an adequate number of parking spaces.
Ownership & Operations
Who Operates This Facility
Hcri Sun III Tenant, Limited Partnership
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
50 reviews from families & visitors
Official Website
Visit sunriseseniorliving.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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