Loading EveryPlace content…
Assisted Living · Shelby Township, MI
48251 Schoenherr Road, Shelby Township, MI 48316
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 74 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
You don't need to know everything. Start with these questions.
Public Google reviews reflect mixed experiences. Compare recent comments, ask how concerns are addressed, and visit to see whether the care meets your family’s needs. Online feedback is one perspective, not a clinical assessment.
Bickford of Shelby presents a stark contrast between its appealing, modern facility and significant concerns regarding operational management and care consistency. While some families praise the intimate atmosphere and engaging activities, a recurring pattern of negative reviews highlights serious issues with staff responsiveness, neglect of basic hygiene, and poor communication from management.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While some staff are described as loving, multiple reports cite neglect, poor training, and lack of compassion.
Reviewers frequently mention management being unresponsive or failing to address serious concerns.
The building itself is described as beautiful, but residents' personal hygiene and laundry are frequently reported as neglected.
Reviews are polarized, with some praising the meals while others criticize the lack of healthy options.
Multiple reviewers highlight meaningful and engaging activities, such as the dog treat baking event.
Multiple reports of missed care and concerns regarding the administration of services for high-level care residents.
Families of memory care residents report significant dissatisfaction with the level of supervision and care provided.
Families feel the high cost of 'level 5' care is not reflected in the actual services provided.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 54 analyzed
This facility rarely responds to reviews.
Key Review Excerpts
“The level 5 care is TERRIBLE! They only come check on dad maybe 3x -4x a day for meds and meals…IF they take him to meals. His laundry is not kept up or missing. He barely gets a shower once a week.”
“Bickford is a small place which enables a very intimate setting. Everyone knows each other. Bickford staff was wonderful. Everybody knew each other on a first name basis. It felt like family.”
“The residents at Bickford of Shelby made homemade dog treats for local shelter dogs. A fun and engaging activity that not only built community, it kept hands and brains active while creating something that will brighten the lives of animals in need.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility has had a few documented issues regarding medication safety, specifically involving food being stored in a medication refrigerator and the lack of a thermometer to monitor temperature. A recent investigation also identified an instance where medication administration was not consistent with physician orders.
Resident was not administered medications consistent with licensed health care professional orders.
No deficiencies are reported in this inspection record.
The medication refrigerator did not have a thermometer.
The refrigerator in the medication room that was designated for medication storage contained food.
No deficiencies are reported in this inspection record.
Bickford of Shelby, LLC
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs.
Google Maps
Photos, directions & neighborhood info
Google Reviews
48 reviews from families & visitors
Official Website
Visit bickfordseniorliving.com
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby places may offer different services. Check care type and availability as you compare.
Shelby Manor 2
< 1 miAssisted Living · Shelby Twp., MI
The Legacy at Shelby Crossing
< 1 miAssisted Living · Shelby Township, MI
Shelby Crossing Health Campus
< 1 miAssisted Living · Shelby Township, MI
Shelby Crossing Health Campus
< 1 miNursing Home · Shelby Townhip, MI
Shelby Health and Rehabilitation Center
1.0 miNursing Home · Shelby Township, MI
Brookdale Utica Mc
1.2 miAssisted Living · Utica, MI
Keep this place handy
Optional: get a one-time email with this profile. You can also save or share it without an email address.
This sends one email and does not add you to a mailing list.