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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 52 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 76% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. The latest standard survey recorded 6 findings, above the SC average of 3.7. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
NHC Healthcare - Mauldin receives highly polarized feedback, with many families praising the facility for its cleanliness and compassionate rehab care, while others report severe concerns regarding neglect and communication. While some reviewers highlight a professional and attentive staff, a recurring pattern of complaints involves unanswered call lights, poor responsiveness from management, and inconsistent care standards, particularly on nights and weekends.
Quality Themes
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Concerns
Rating Trends
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Distribution · 56 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The facility is maintained in an immaculate condition. It is clean, bright and cheerful, all of which help your disposition during what can be trying times.”
“My Dad, Joe King was there for eight years due to Alzheimer's and everyone that I met was very caring and professional.”
“They left my father laying in feces all weekend after they told my mother she wouldn't be allowed to stay overnight with him. Which led to him having an infection on his back and he ultimately passed away from it.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
7
measures
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose walking got worse
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows recurring issues with nutrition and dietary services, identified in both 2024 and 2025 surveys involving food sourcing, storage, and meal planning. Additional deficiencies span medication management, resident assessments, infection control, and environmental safety. All eight deficiencies across two routine surveys have been corrected by the provider, suggesting responsive management when issues are identified.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Mar 7, 2025
$7,313
Nhc Healthcare - Mauldin
for profit
National Healthcare Corporation
69 facilities nationwide
Chain avg rating: 3.9/5 · Rank 63 of 65
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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