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Nursing Home Investigative

The Gables of Pelham Skilled Nursing & Rehab

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1306 Pelham Rd, Greenville, SC 2961545 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 42 Google reviews

5
4
3
2
1
The Gables of Pelham Skilled Nursing & Rehab Nursing Home in Greenville, SC — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (4 vs median 3)
  • High staff turnover (78%)

Below average in SC · Below recommended RN staffing · Above recommended total nurse staffing · Very high staff turnover · $11,196 in fines

Source: Medicare data

What this means for your family

While the facility has a strong reputation for therapy and memory care, recent reports of management instability and infrastructure failures are concerning. We recommend touring the facility and specifically asking how they handle emergency call-button maintenance and what steps have been taken to address recent complaints regarding care quality.

Google Reviews

Google Reviews

42 reviews on Google
The Gables of Pelham receives polarized feedback, with many families praising the compassionate, family-like atmosphere and effective rehabilitation services. However, recent reviews highlight significant concerns regarding management changes, declining service quality, and critical infrastructure issues like malfunctioning call buttons. Prospective families should weigh the strong therapy team against reports of inconsistent care and administrative instability.

Quality Themes

Tap a score for details
Food6.0Staff7.0Clean9.0Activities9.0Meds3.0Memory8.0Comms5.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Effective rehabilitation and therapy programs
  • Engaging daily activities and events
  • Clean and well-maintained facility

Concerns

  • Decline in quality of care and service following management changes (mentioned by 2 reviewers)
  • Staffing and management issues leading to unprofessional environments (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02020(3)1.02021(1)5.02022(3)4.82023(13)4.42024(10)4.32025(12)4.02026(4)

Distribution · 46 analyzed

5
36
4
5
3
0
2
0
1
5

How They Respond to Reviews

77%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the facility has undergone some recent management changes; how has this transition impacted the consistency of care and the daily experience for residents?
  • 2With the rehabilitation program being a noted strength here, how do you ensure that therapy goals are effectively integrated into the resident's daily routine?
  • 3Given the importance of precision in medication management, what specific protocols or double-check systems do you have in place to ensure accuracy for each resident?
  • 4I appreciate that you actively engage with families through your online review responses; how do you utilize that feedback to improve the day-to-day environment for the residents?
  • 5The facility has a smaller capacity of 45 residents, which feels very intimate; how does this size help your team provide more personalized attention during daily activities?
  • 6Regarding the recent health inspection findings, what specific steps has the facility taken to address those areas and ensure a higher standard of care moving forward?

Personalized based on this facility's data


Key Review Excerpts

The Gables is hands down the best Memory Care in town and we had a great experience with both my mother and father here.

Memory care family member · 2023★★★★★

He has been here for a couple of weeks now and has shown huge improvement thanks to Sonia and her therapy team. The nursing staff as well as dietary staff have gone above and beyond for my daddy.

Rehab patient's family · 2024★★★★★

At first things were ok, except for some major IT issues making the call buttons not work forcing a call to 911 twice for an ambulance.

Long-term resident's family · 2025☆☆☆☆
Source: 42 Google reviews

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
2/ 5
Better Than Avg

7

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility34.4%
Worse than Avg
Here
34.4%
US
14.4%
SC
12.2%
Greenville
8.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility34.8%
Worse than Avg
Here
34.8%
US
15.5%
SC
15.3%
Greenville
10.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.4%
Better than Avg
Here
1.4%
US
12.1%
SC
3.0%
Greenville
6.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.4%
Better than Avg
Here
97.4%
US
93.4%
SC
91.2%
Greenville
93.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility21.8%
Worse than Avg
Here
21.8%
US
19.4%
SC
16.9%
Greenville
17.2%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility2.3%
Better than Avg
Here
2.3%
US
4.9%
SC
5.5%
Greenville
4.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.1%
Better than Avg
Here
92.1%
US
79.8%
SC
78.0%
Greenville
72.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility90.2%
Better than Avg
Here
90.2%
US
81.8%
SC
80.6%
Greenville
74.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility6.8%
Worse than Avg
Here
6.8%
US
1.6%
SC
1.5%
Greenville
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
2penalties
Above state avg (3.7)
3 complaint-triggered
$11,196 in fines

Families have filed complaint reports triggering three deficiencies, including concerns about unnecessary psychotropic medications and inadequate supervision to prevent accidents. The facility shows recurring issues with medication management, safety oversight, and food handling across multiple surveys. While all identified deficiencies have correction dates, the pattern of complaints and repeated violations in critical care areas warrants careful consideration during any visit.

Jul 24, 2025Routine
4
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 10, 2025Complaint
3
0605Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Jun 21, 2024Routine
1
0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Jun 30, 2022Routine
4
0814Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0015Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

Federal Penalties

Fine

Feb 10, 2025

$5,598

Fine

Feb 10, 2025

$5,598

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Gables of Pelham Skilled Nursing & Rehab

Organization Type

for profit

Ownership & Management

Owners

Fsl Senior Living Ventures, LLC

Owner · Organization

100%

Fc Senior Living Investments, LLC

Owner (parent company) · Organization

50%

Foster Senior Living, LLC

Owner (parent company) · Organization

50%

Key personnel

Foster, JohnOfficer / DirectorWillard, SusanOfficer / DirectorFsl Senior Living Ventures, LLCManagerFoster, JohnManagerWillard, SusanManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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