The Gables of Pelham Skilled Nursing & Rehab
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 42 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (4 vs median 3)
- High staff turnover (78%)
Below average in SC · Below recommended RN staffing · Above recommended total nurse staffing · Very high staff turnover · $11,196 in fines
What this means for your family
While the facility has a strong reputation for therapy and memory care, recent reports of management instability and infrastructure failures are concerning. We recommend touring the facility and specifically asking how they handle emergency call-button maintenance and what steps have been taken to address recent complaints regarding care quality.
Google Reviews
Google Reviews
42 reviews on Google“The Gables of Pelham receives polarized feedback, with many families praising the compassionate, family-like atmosphere and effective rehabilitation services. However, recent reviews highlight significant concerns regarding management changes, declining service quality, and critical infrastructure issues like malfunctioning call buttons. Prospective families should weigh the strong therapy team against reports of inconsistent care and administrative instability.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective rehabilitation and therapy programs
- Engaging daily activities and events
- Clean and well-maintained facility
Concerns
- Decline in quality of care and service following management changes (mentioned by 2 reviewers)
- Staffing and management issues leading to unprofessional environments (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 46 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility has undergone some recent management changes; how has this transition impacted the consistency of care and the daily experience for residents?
- 2With the rehabilitation program being a noted strength here, how do you ensure that therapy goals are effectively integrated into the resident's daily routine?
- 3Given the importance of precision in medication management, what specific protocols or double-check systems do you have in place to ensure accuracy for each resident?
- 4I appreciate that you actively engage with families through your online review responses; how do you utilize that feedback to improve the day-to-day environment for the residents?
- 5The facility has a smaller capacity of 45 residents, which feels very intimate; how does this size help your team provide more personalized attention during daily activities?
- 6Regarding the recent health inspection findings, what specific steps has the facility taken to address those areas and ensure a higher standard of care moving forward?
Personalized based on this facility's data
Key Review Excerpts
“The Gables is hands down the best Memory Care in town and we had a great experience with both my mother and father here.”
“He has been here for a couple of weeks now and has shown huge improvement thanks to Sonia and her therapy team. The nursing staff as well as dietary staff have gone above and beyond for my daddy.”
“At first things were ok, except for some major IT issues making the call buttons not work forcing a call to 911 twice for an ambulance.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
7
measures
6
measures
2
measures
Residents needing more daily help over time
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaint reports triggering three deficiencies, including concerns about unnecessary psychotropic medications and inadequate supervision to prevent accidents. The facility shows recurring issues with medication management, safety oversight, and food handling across multiple surveys. While all identified deficiencies have correction dates, the pattern of complaints and repeated violations in critical care areas warrants careful consideration during any visit.
Jul 24, 2025Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 10, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Jun 21, 2024Routine1
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Jun 30, 2022Routine4
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Federal Penalties
Fine
Feb 10, 2025
$5,598
Fine
Feb 10, 2025
$5,598
Ownership & Operations
Who Operates This Facility
The Gables of Pelham Skilled Nursing & Rehab
for profit
Ownership & Management
Owners
Fsl Senior Living Ventures, LLC
Owner · Organization
Fc Senior Living Investments, LLC
Owner (parent company) · Organization
Foster Senior Living, LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
42 reviews from families & visitors
Official Website
Visit gables-living.com
Medicare data downloads
Original nursing home datasets
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