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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 43 Google reviews
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This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 31% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. The latest standard survey recorded 9 findings, above the SC average of 3.7. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Southpointe Healthcare and Rehabilitation, often referred to as Legacy at Southpointe, is generally praised for its friendly, attentive staff and clean environment. While many families report high satisfaction with the care provided, there are serious concerns regarding medication management and facility maintenance, specifically regarding air conditioning reliability during extreme heat.
Quality Themes
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Concerns
Rating Trends
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Distribution · 42 analyzed
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Key Review Excerpts
“The staff at the Legacy becomes part of your family and I thank God that I brought my Mom here! She seems so much happier with all the activities and friends and she loves the food!”
“As I sit here at Legacy watching my father suffer from pancreatic cancer, I would be negligent if I were to recommend Legacy to anyone. In the very short time that he has been here, Legacy has let him go without his pain meds for 6 days.”
“She is a saint and I always will remember her wonderful smile and the ability to make people feel comfortable in their new surroundings..Kudo’s to Claudia and to Legacy of Southpointe for employing her.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has concerning patterns with 13 complaint-triggered deficiencies showing families have filed reports about serious issues. The most recurring problems involve medication management (multiple medication errors), quality of care (pressure ulcers, daily living assistance), and fire safety systems. While most violations appear corrected, the facility faced significant abuse/neglect citations and recent infection control problems, suggesting ongoing care quality challenges that warrant careful evaluation during your visit.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Federal Penalties
Fine
Apr 12, 2024
$14,433
Southpointe Healthcare and Rehabilitation
for profit
Fundamental Healthcare
66 facilities nationwide
Chain avg rating: 2.4/5 · Rank 45 of 68
Owners
Thi of South Carolina, LLC
Owner · Organization
Key personnel
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Medicare Care Compare
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Google Reviews
43 reviews from families & visitors
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