Nhc Healthcare - Greenville
Strong Medicare quality ratings; families often praise dedicated and compassionate nursing staff. Still worth an in-person visit.
based on 40 Google reviews
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What this means for your family
This facility has a strong reputation for rehabilitation therapy and dedicated nursing staff, making it a potential choice for recovery. However, families should be highly vigilant regarding medication management and the security of personal belongings, as multiple reviewers have raised serious concerns in these areas.
Google Reviews
Google Reviews
40 reviews on Google“NHC Healthcare - Greenville receives highly polarized feedback, with many families praising the dedicated nursing staff and effective rehab services, while others report serious concerns regarding patient safety and neglect. While some reviewers describe the staff as compassionate and professional, others have documented instances of unresponsive care, medication mismanagement, and missing personal belongings. Families should be aware that experiences appear to vary significantly depending on the specific unit and staff members assigned.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and compassionate nursing staff
- Effective rehabilitation therapy programs
- Professional and supportive administrative culture
- Strong focus on patient recovery and safety
Concerns
- Negligent or unresponsive nursing care (mentioned by 4 reviewers)
- Medication management and over-sedation issues (mentioned by 2 reviewers)
- Poor communication and lack of accountability from management (mentioned by 2 reviewers)
- Missing personal items or belongings (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's focus on rehabilitation, what specific protocols are in place to ensure consistent communication between the nursing team and family members regarding a resident's daily progress?
- 2How does your team manage medication administration and monitoring to ensure residents remain alert and comfortable throughout the day?
- 3What systems do you have in place to help residents keep track of their personal belongings and ensure their items are secure?
- 4With a 4-star staffing rating, how do you ensure that nursing staff remain responsive and attentive to individual resident needs during busy shifts?
- 5What kind of daily social or recreational activities are available to help residents stay engaged and connected with their community?
- 6In the event of a medical emergency, what is your facility's process for stabilizing the resident and notifying the family immediately?
Personalized based on this facility's data
Key Review Excerpts
“Without fail, the folks at NHC have guided me on the path to where I am now. They have been supportive, occasionally used tough love when needed, but always made me feel safe.”
“The staff has been a tremendous blessing to my father and our family. Their attention and care for him is top notch. My father, at times, has not been a pleasant patient and they have dealt with it professionally, with care.”
“When the nursing staff lie to you about the meds they give your loved one, there is a big problem. They keep them drugged so that they don't have to deal with them.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
5
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a relatively clean inspection record with only 3 deficiencies across 2 surveys, all of which have been corrected. One deficiency was complaint-triggered, indicating a family filed a report about care planning issues. The main areas of concern were infection control, care planning, and accident prevention, but these problems occurred in separate surveys suggesting no persistent patterns of poor care.
Jun 12, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jul 15, 2022Routine2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ownership & Operations
Who Operates This Facility
Nhc Healthcare - Greenville
for profit
Chain Affiliation
National Healthcare Corporation
69 facilities nationwide
Chain avg rating: 3.9/5 · Rank 3 of 65 (Best)
Ownership & Management
Owners
Nhc/delaware INC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit nhccare.com
Medicare data downloads
Original nursing home datasets
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