Nursing HomeMedicaid Medicare 5-star

Nhc Healthcare - Greenville

Strong Medicare quality ratings; public reviewers often praise dedicated and compassionate nursing staff. Still worth an in-person visit.

1305 Boiling Springs Road, Greer, SC 29650|132 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

3.9/5

based on 41 Google reviews

(864) 458-7566 Directions Website

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What this means for your family

Nhc Healthcare - Greenville has a strong overall Medicare rating. Public reviewers frequently mention: dedicated and compassionate nursing staff and effective rehabilitation therapy programs. Review the component ratings and current source records before deciding.

Google Reviews

45 public Google reviews available

NHC Healthcare - Greenville receives highly polarized feedback, with many families praising the dedicated nursing staff and effective rehab services, while others report serious concerns regarding patient safety and neglect. While some reviewers describe the staff as compassionate and professional, others have documented instances of unresponsive care, medication mismanagement, and missing personal belongings. Families should be aware that experiences appear to vary significantly depending on the specific unit and staff members assigned.

Quality Themes

Tap a score for details

Strengths

Dedicated and compassionate nursing staff
Effective rehabilitation therapy programs
Professional and supportive administrative culture
Strong focus on patient recovery and safety

Concerns

Negligent or unresponsive nursing care (mentioned by 4 reviewers)
Medication management and over-sedation issues (mentioned by 2 reviewers)
Poor communication and lack of accountability from management (mentioned by 2 reviewers)
Missing personal items or belongings (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 45 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Given the facility's focus on rehabilitation, what specific protocols are in place to ensure consistent communication between the nursing team and family members regarding a resident's daily progress?
2How does your team manage medication administration and monitoring to ensure residents remain alert and comfortable throughout the day?
3What systems do you have in place to help residents keep track of their personal belongings and ensure their items are secure?
4With a 4-star staffing rating, how do you ensure that nursing staff remain responsive and attentive to individual resident needs during busy shifts?
5What kind of daily social or recreational activities are available to help residents stay engaged and connected with their community?
6In the event of a medical emergency, what is your facility's process for stabilizing the resident and notifying the family immediately?

Personalized based on this facility's data

Key Review Excerpts

“Without fail, the folks at NHC have guided me on the path to where I am now. They have been supportive, occasionally used tough love when needed, but always made me feel safe.”

Rehab patient · 2024★★★★★

“The staff has been a tremendous blessing to my father and our family. Their attention and care for him is top notch. My father, at times, has not been a pleasant patient and they have dealt with it professionally, with care.”

Long-term resident's family · 2025★★★★☆

“When the nursing staff lie to you about the meds they give your loved one, there is a big problem. They keep them drugged so that they don't have to deal with them.”

Family member · 2024★☆☆☆☆

Source: 45 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.74hrs

98%

Registered nurses for medical care

Total Nursing

3.77hrs

92%

All nurses + aides combined

Staff Turnover

42%

Lower is better (< 30% = good)

RN Turnover

18%

Lower is better (< 30% = good)

Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

12.8%

3.1%

Greenville

6.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility30.2%

Worse than Avg

Here

30.2%

19.5%

21.0%

Greenville

22.2%

Residents vaccinated for the flu

↑ Higher is better

This Facility95.2%

Mixed vs Avgs

Here

95.2%

95.5%

90.6%

Greenville

88.6%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility98.1%

Better than Avg

Here

98.1%

93.5%

91.7%

Greenville

94.1%

Residents whose walking got worse

↓ Lower is better

This Facility11.3%

Mixed vs Avgs

Here

11.3%

14.1%

12.7%

Greenville

6.3%

Residents on antipsychotic medication

↓ Lower is better

This Facility14.1%

Mixed vs Avgs

Here

14.1%

15.4%

15.3%

Greenville

10.9%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility78.6%

Mixed vs Avgs

Here

78.6%

79.8%

78.0%

Greenville

73.3%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility81.5%

Mixed vs Avgs

Here

81.5%

82.0%

81.5%

Greenville

77.4%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.7%

Worse than Avg

Here

1.7%

1.6%

1.5%

Greenville

1.2%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

3findings in history

Latest survey: 0 · well below SC avg (3.7)

1 complaint-triggered findings

This facility has a relatively clean inspection record with only 3 deficiencies across 2 surveys, all of which have been corrected. One deficiency was complaint-triggered, indicating a family filed a report about care planning issues. The main areas of concern were infection control, care planning, and accident prevention, but these problems occurred in separate surveys suggesting no persistent patterns of poor care.

Jun 12, 2024Complaint1 finding

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Jul 15, 2022Routine2 findings

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Nhc Healthcare - Greenville

Organization Type

for profit

Chain Affiliation

Chain Name

National Healthcare Corporation

Chain Size

69 facilities nationwide

Chain avg rating: 3.9/5 · Rank 1 of 65 (Highest rating)

Ownership & Management

Owners

Nhc/delaware INC

Owner (parent company) · Organization

Key personnel

Moorhouse, BradleyManaging Control - Governing BodyMoorhouse, BradleyOfficer / DirectorNational Healthcare CorporationManagerNhc-Op LpManagerDodson, VickiManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(864) 458-7566

nhccare.com

1305 Boiling Springs Road

Greer, SC 29650

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

41 reviews from families & visitors

Official Website

Visit nhccare.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.