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Assisted Living

Morningside of Wilmington

Limited public data on Morningside of Wilmington. Call, tour, and ask to meet current residents' families — your own impression matters most.

2744 S 17th Street, Manorhouse Retirement Center · Wilmington, NC 28412101 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
3.9/5

based on 50 Google reviews

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What this means for your family

This facility offers an exceptionally warm and supportive admissions process that can greatly reduce the stress of moving a loved one. However, families should be vigilant about cleanliness and personally verify staffing levels on weekends, as recent reviews indicate significant lapses in these areas.

Google Reviews

Google Reviews

50 reviews on Google
Morningside of Wilmington is highly regarded by many families for its warm, welcoming atmosphere and a compassionate administrative team that eases the transition into assisted living. However, recent reviews highlight significant concerns regarding cleanliness in certain wings and inconsistent staffing levels, particularly on weekends.

Quality Themes

Tap a score for details
Food5.0Staff8.0Clean4.0Activities9.0MedsN/AMemory4.0Comms7.0ValueN/A

Strengths

  • Compassionate and welcoming administrative staff
  • Warm and friendly community atmosphere
  • Engaging resident activities and social engagement
  • Smooth transition and admissions process

Concerns

  • Issues with cleanliness and unpleasant odors in certain areas (mentioned by 3 reviewers)
  • Inconsistent staffing or understaffing on weekends (mentioned by 2 reviewers)
  • Inconsistent food quality and service (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02021(1)2.72022(3)3.72023(7)4.52024(8)3.72025(10)5.02026(1)

Distribution · 30 analyzed

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How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is wonderful to see how responsive the management team is to feedback; how does the administration work with residents to ensure the community stays clean and fresh-smelling?
  • 2We are looking for a very active lifestyle for our loved one; could you walk us through some of the specific social activities or outings that residents participate in during the week?
  • 3Since we want to ensure consistent care around the clock, how does the staffing level change on the weekends compared to the weekdays?
  • 4What specific protocols and specialized support do you have in place for residents who may need extra help with memory care or cognitive decline?
  • 5In the event of a medical emergency during the night or on a weekend, what is the immediate process for getting care and notifying the family?
  • 6We want to make sure they enjoy every meal; how would you describe the variety and consistency of the dining service and menu options?

Personalized based on this facility's data


Key Review Excerpts

The management team at Morningside made that transition so much easier for us. Their compassion, guidance, and support through every step of the process meant the world to us.

Memory care family member · 2025★★★★★

The rooms were poorly maintained and not clean. The entire wings smelled of urine. Chronic understaffing, This facility does not have adequate staff training.

Local Guide · 2025☆☆☆☆

I had called Morningside a couple months ago and spoke with Christine. ...I want to give a huge shout out to Christine at Morningside community because she was diligent about staying in touch with me and finding out the progress with my father

Long-term resident's family · 2023★★★★★
Source: 50 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

23total
25deficiencies
Sep 17, 2025Follow-up
Other Requirements (Water temperatures)D009

The facility failed to maintain hot water temperatures in resident bathrooms between 100 and 116 degrees Fahrenheit. Observations in the Special Care Unit revealed multiple bathroom sinks with temperatures ranging from 82 to 92 degrees Fahrenheit.

Qualifications of Med StaffD104

The facility failed to ensure that Medication Aides possessed the required qualifications, including the 5/10/15 hour training, North Carolina Medication Aide checklists, and verification of successful completion of NC Medication Aide Testing.

Sep 17, 2025Follow-up
Other Requirements - Hot Water TemperatureD 113

The facility failed to maintain hot water temperatures in resident bathrooms between 100 and 116 degrees Fahrenheit. Specifically, three bathroom sinks in the Special Care Unit were found to have temperatures ranging from 88 to 92 degrees Fahrenheit.

May 30, 2025Follow-up
Other Requirements - Hot Water TemperatureD113

The facility failed to maintain hot water temperatures at a minimum of 100 degrees F and a maximum of 116 degrees F for 14 of 14 fixtures checked. Review of water temperature logs and direct observations in the Special Care Unit revealed multiple instances of water temperatures exceeding the 116 degree F limit.

May 30, 2025Follow-up
Other RequirementsD 113

The facility failed to maintain hot water temperatures at a minimum of 100 degrees F and a maximum of 116 degrees F for 14 of 14 fixtures checked in residents' rooms. Review of water temperature logs revealed multiple instances where temperatures exceeded the 116 degree F limit, with some rooms recorded as high as 140 degrees F.

Mar 20, 2025Follow-up
Housekeeping and FurnishingsD 079

The facility failed to maintain an environment free of hazards in the Special Care Unit (SCU). Observations revealed personal care items and aerosol air fresheners accessible to residents, including items like lotion, lipstick, and soap without proper warning labels or wrappers in resident rooms.

Mar 20, 2025Follow-up
Housekeeping and Furnishings10A NCAC 13F .0306(a)(5)

The facility failed to maintain an environment free of hazards in the Special Care Unit (SCU). Specifically, personal care items and aerosol air freshener were found accessible to residents, and liquid hand soap lacked a proper label.

May 30, 2024Complaint
Medication AdministrationD 358

The facility failed to ensure medications were administered according to physician orders, resulting in a 12% medication error rate. Specifically, Resident #6 received 650mg of Tylenol instead of the ordered 325mg dose, and errors were noted in the administration of medications for high blood pressure and depression.

May 30, 2024Complaint
Medication AdministrationD358

The facility failed to ensure medications were administered according to physician orders, resulting in a 12% medication error rate. Specifically, Resident #6 received an incorrect dose of Tylenol, and Resident #7 received Losartan and Quetiapine at incorrect times. These errors involved medications used to treat pain, hypertension, and depression.

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References & Resources

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