The Kempton at Brightmore
Families consistently rate this highly — reviewers highlight caring and responsive nursing and med tech staff. Schedule a visit to confirm the fit.
based on 17 Google reviews
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What this means for your family
The Kempton offers exceptional care, particularly regarding medication management and engaging social activities. While the staff is widely praised for being compassionate, you should verify the facility's current pest control measures following a recent report of bugs.
Google Reviews
Google Reviews
17 reviews on Google“The Kempton at Brightmore is highly regarded by families for its caring nursing staff, engaging activities, and high-quality dining. While most reviewers praise the beautiful facility and professional administration, one recent visitor reported a concerning pest issue that requires attention.”
Quality Themes
Tap a score for detailsStrengths
- Caring and responsive nursing and med tech staff
- Engaging and creative activity programs
- High-quality dining and food variety
- Clean and beautiful facility
Concerns
- Presence of pests/bugs in the facility
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard great things about the creativity of your activity programs; could you walk us through what a typical week of engagement looks like for residents?
- 2The dining experience seems to be a highlight here; how much variety is there in the daily menus, and can meals be customized for specific dietary needs?
- 3It's wonderful to see how much management values feedback from the community; how does the team use resident and family input to improve the facility?
- 4Since the nursing and med tech staff are so highly regarded, how do you ensure that medical needs are addressed promptly during the overnight hours?
- 5The facility looks beautiful and very well-maintained; what kind of regular upkeep and preventative maintenance protocols do you have in place to keep the environment pristine?
- 6With a cozy community of 84 residents, how do you foster a sense of connection and ensure everyone feels supported by the care team?
Personalized based on this facility's data
Key Review Excerpts
“The Kempton is a gorgeous facility with an administrator and director of nursing truly care about the residents. The activities director is amazing at coming up with fun, creative activities the residents really enjoy.”
“I’m so grateful to have my mom at The Kempton. She’s safe and well cared for. The food is very good and she enjoys the activities that are available. The director is caring and responsive.”
“My mom resided at The Kempton for 18 months before recently moving to a memory care facility. The entire staff provided personalized top notch care. I am especially grateful for their communication and support.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Jun 30, 2022Other
The facility failed to notify a healthcare provider regarding a resident's increased shortness of breath requiring oxygen and failed to address symptoms of continued depression. Specifically, an oxygen concentrator was found set at an incorrect flow rate and the resident was not wearing the prescribed oxygen during observations.
Jun 30, 2022Other
The facility failed to notify a resident's healthcare provider regarding new symptoms of shortness of breath requiring oxygen and continued depression following a medication change. This failure prevented the necessary follow-up to meet the resident's acute health care needs.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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