Morgan Park Healthcare
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 78 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (30 vs median 11.0)
- High staff turnover (54%)
- High RN turnover (67%)
Bottom 25% in IL Β· Critically understaffed (RN) Β· Worst in SABA HEALTHCARE chain Β· $421,750 in fines Β· Abuse citation
What this means for your family
This facility has a long history of severe complaints regarding hygiene, facility maintenance, and staff responsiveness. While a few reviewers have noted positive interactions, the pattern of neglect and poor communication is significant; we strongly advise touring multiple other facilities and reviewing state inspection reports before considering this location.
Google Reviews
Google Reviews
78 reviews on GoogleβMorgan Park Healthcare faces severe, long-standing criticism regarding basic hygiene, facility maintenance, and staff professionalism. While a small minority of reviewers report positive experiences with specific staff members, the overwhelming majority of feedback highlights issues with pervasive odors, poor food quality, and neglectful care. Families should be aware of consistent reports regarding unresponsive management and a lack of basic cleanliness.β
Quality Themes
Tap a score for detailsStrengths
- Select attentive and friendly nursing staff
- Occasional positive experiences with activity aides
- Some residents find the environment accommodating
Concerns
- Pervasive odor of urine and lack of cleanliness (mentioned by 12 reviewers)
- Unprofessional, rude, or dismissive staff behavior (mentioned by 10 reviewers)
- Poor food quality and insufficient portions (mentioned by 8 reviewers)
- Neglectful care and slow response to call lights (mentioned by 7 reviewers)
- Poor communication and difficulty reaching staff/management (mentioned by 5 reviewers)
- Facility disrepair, including broken equipment and lack of basic amenities (mentioned by 6 reviewers)
Rating Trends
Tap a year to see what changed
Distribution Β· 117 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the current staffing levels, what is the facility's specific protocol for ensuring call lights are answered in a timely manner?
- 2Could you walk me through your daily cleaning schedule and how you maintain hygiene standards in resident living areas to ensure a fresh environment?
- 3I noticed that communication can sometimes be a challenge; what is the best way for family members to reach management or nursing staff to get updates on their loved one's care?
- 4How do you ensure that residents receive consistent, high-quality nutrition and that their specific dietary preferences or portion needs are met during meal times?
- 5What steps are currently being taken to improve the overall staff-to-resident interaction and ensure that every resident feels treated with dignity and respect?
- 6Can you describe the current activity calendar and how the staff encourages residents to participate in social events to keep them engaged throughout the week?
Personalized based on this facility's data
Key Review Excerpts
βThe building is old, dirty, and the smell is overwhelming the moment you walk in the door. It should honestly be torn down.β
βI rang my mother's call light to ask someone to change her bed sheets because they were wet with urine and she smelled like she hadn't had a bath in days. The bell sounded for more than 10 minutes.β
βThe physical appearance of this place is not the greatest and will definitely turn you off. However, the quality of care is nothing short of amazing π!β
Staffing
Staffing Hours
per resident/day Β· Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages Β· 17 measures
7
measures
8
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback Β· Medicare 2026
This facility has concerning recurring patterns, with the majority (72 out of 113) of deficiencies triggered by family complaints. Most problematic are repeated issues with accident prevention and safety supervision, resident protection from abuse and neglect, and medication management errors that persist across multiple surveys spanning 2022-2026. While all cited deficiencies show correction dates, the high volume of family-initiated complaints and recurring safety violations suggest ongoing quality concerns that families should carefully investigate before choosing this facility.
Mar 13, 2026Complaint6
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, residentβs preferences and goals.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Feb 21, 2026Complaint2
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Feb 14, 2026Complaint8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Environmental Deficiencies
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Jan 30, 2026Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Dec 3, 2025Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Aug 1, 2025Complaint2
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Federal Penalties
Fine
Mar 14, 2025
$14,505
Fine
Dec 5, 2024
$15,301
Fine
Sep 30, 2024
$48,685
Fine
Aug 12, 2024
$41,730
Fine
Apr 18, 2024
$119,626
Payment Denial
Apr 18, 2024
55-day denial
Fine
Jan 31, 2024
$66,768
Payment Denial
Jan 31, 2024
25-day denial
Payment Denial
Sep 8, 2023
65-day denial
Fine
Sep 8, 2023
$115,135
Ownership & Operations
Who Operates This Facility
Morgan Park Healthcare
for profit
Chain Affiliation
Saba Healthcare
11 facilities nationwide
Chain avg rating: 1.4/5 Β· Rank 9 of 11 (Worst)
Ownership & Management
Owners
Mtj Holdings LLC
Owner Β· Organization
Blonder, Moshe
Owner
Singer, Aharon
Owner
Cohen, Mayer
Owner (parent company)
Singer, Tzvi
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
78 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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