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Medicare shows an abuse citation on record. Review the linked inspection sources and ask the facility about corrective action before deciding.
based on 68 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Medicare shows an abuse citation on record. Read the linked source details, ask the administrator what corrective action was taken, and independently verify the facility’s current status before deciding.
Southpoint Nursing & Rehab Center presents a highly polarized experience for families. While recent reviews highlight significant improvements following a management change and renovations to the first floor, particularly regarding wound care and staff attentiveness, a persistent pattern of severe neglect, poor hygiene, and communication failures remains a major concern for many others.
Quality Themes
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Concerns
Rating Trends
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Distribution · 66 analyzed
Personalized based on this facility's data
Key Review Excerpts
“My loved one was admitted to facility for wound care. The wound care nurse was very knowledgeable, professional, and provided exceptional wound care! Needless to say , the wounds healed!!!!!”
“I transferred here from a hospital in Peoria for 6 weeks of IV antibiotic treatment due to a heart infection. When I arrived none of my medication was available. Of the 5 days I was there I received my antibiotic treatment two of those days.”
“My loved one has been at Southpoint for 3 months, and my mom's nurses have been very compassionate. The new management team has made a big impact in this community.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families filed numerous complaints that triggered 59 deficiencies across multiple serious incidents, with recurring problems in protecting residents from abuse and neglect, maintaining safe environments free from hazards, and providing adequate care for wounds and pressure sores. Most concerning are repeated abuse protection failures, including five separate incidents since 2023, along with persistent staffing and safety supervision issues. While all deficiencies show correction dates, the pattern of complaint-triggered problems across fundamental care areas suggests ongoing quality concerns families should investigate thoroughly.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Environmental Deficiencies
Keep all essential equipment working safely.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Payment Denial
Mar 13, 2026
11-day denial
Fine
Mar 13, 2026
$89,240
Fine
Jun 8, 2025
$37,349
Fine
Apr 25, 2025
$44,532
Fine
Feb 4, 2025
$195,940
Payment Denial
Oct 1, 2024
15-day denial
Fine
Oct 1, 2024
$112,151
Fine
Dec 1, 2023
$26,503
Southpoint Nursing & Rehab Center
for profit
Infinity Healthcare Consulting
70 facilities nationwide
Chain avg rating: 2.2/5 · Rank 69 of 69 (Lowest rating)
Owners
A&f Realty LLC
Owner · Organization
Gubin Enterprises Limited Partnership
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
68 reviews from families & visitors
Official Website
Visit southpointnursing.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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