See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

Southpoint Nursing & Rehab Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1010 West 95th Street, South Side · Chicago, IL 60643228 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
2.6/5

based on 69 Google reviews

5
4
3
2
1
Southpoint Nursing & Rehab Center Nursing Home in Chicago, IL — Street View
Street View

Watch Southpoint Nursing & Rehab Center

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

7/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (24 vs median 11.0)
  • High RN turnover (79%)

Bottom 25% in IL · Critically understaffed (RN) · Worst in INFINITY HEALTHCARE CONSULTING chain · $530,865 in fines · Abuse citation

Source: Medicare data

What this means for your family

While recent management changes have led to improvements in wound care and facility aesthetics, the facility still faces severe, recurring complaints regarding hygiene and basic patient care. If you choose this facility, we strongly recommend frequent, unannounced visits to monitor your loved one's room cleanliness and ensure their daily needs are being met by the staff.

Google Reviews

Google Reviews

69 reviews analyzed
Southpoint Nursing & Rehab Center presents a highly polarized experience for families. While recent reviews highlight significant improvements following a management change and renovations to the first floor, particularly regarding wound care and staff attentiveness, a persistent pattern of severe neglect, poor hygiene, and communication failures remains a major concern for many others.

Quality Themes

Tap a score for details
Food2.0Staff5.0Clean2.0ActivitiesN/AMeds1.0Memory5.0Comms3.0ValueN/A

Strengths

  • Highly effective wound care team
  • Recent facility renovations on the first floor
  • Attentive and professional new management team
  • Warm and welcoming front-desk staff

Concerns

  • Filthy facility conditions and persistent urine odors (mentioned by 9 reviewers)
  • Neglect of basic patient needs (hygiene, call light response, mobility) (mentioned by 8 reviewers)
  • Poor food quality and dining service (mentioned by 6 reviewers)
  • Medication errors and mismanagement (mentioned by 3 reviewers)
  • Disrespectful or abusive staff behavior (mentioned by 5 reviewers)

Rating Trends

Tap a year to see what changed

234'18(10)'20(3)'22(3)'24(11)'26(8)

Distribution

5
17
4
5
3
2
2
1
1
28

How They Respond to Reviews

3%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1I noticed the first floor has undergone recent renovations; what is the timeline for updating the remaining areas of the facility to ensure a clean and comfortable environment for all residents?
  • 2Given the importance of hygiene and timely assistance, could you walk me through your current process for monitoring call light response times and ensuring residents' personal care needs are met consistently?
  • 3Many families value a pleasant dining experience; what specific improvements are being made to the food quality and the overall service in the dining room?
  • 4How does your nursing team coordinate with the wound care specialists to ensure consistent, high-quality treatment for residents with complex medical needs?
  • 5Can you explain the safety protocols and double-check systems you have in place to prevent medication errors and ensure residents receive the correct dosages on time?
  • 6What steps is the new management team taking to foster a culture of respect and empathy among all staff members, and how do you handle feedback regarding staff-resident interactions?

Personalized based on this facility's data


Key Review Excerpts

My loved one was admitted to facility for wound care. The wound care nurse was very knowledgeable, professional, and provided exceptional wound care! Needless to say , the wounds healed!!!!!

Rehab patient's family · 2024★★★★★

I transferred here from a hospital in Peoria for 6 weeks of IV antibiotic treatment due to a heart infection. When I arrived none of my medication was available. Of the 5 days I was there I received my antibiotic treatment two of those days.

Rehab patient · 2026☆☆☆☆

My loved one has been at Southpoint for 3 months, and my mom's nurses have been very compassionate. The new management team has made a big impact in this community.

Long-term resident's family · 2024★★★★★
Source: 69 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.24hrs
32%
Registered nurses for medical care
Total Nursing
2.91hrs
71%
All nurses + aides combined
Staff Turnover
46%
Lower is better (< 30% = good)
RN Turnover
79%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

10

measures

Worse Than Avg

2

measures

Mixed Results

5

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility99.6%
Worse than Avg
Here
99.6%
US
12.1%
IL
52.5%
Cook
73.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility4.1%
Better than Avg
Here
4.1%
US
19.5%
IL
18.3%
Cook
10.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility29.0%
Worse than Avg
Here
29.0%
US
15.4%
IL
21.8%
Cook
24.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility2.3%
Better than Avg
Here
2.3%
US
15.3%
IL
15.9%
Cook
9.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility3.8%
Better than Avg
Here
3.8%
US
14.4%
IL
14.2%
Cook
8.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility12.1%
Better than Avg
Here
12.1%
US
19.4%
IL
21.1%
Cook
17.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility89.8%
Better than Avg
Here
89.8%
US
79.7%
IL
63.1%
Cook
54.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility60.3%
Mixed vs Avgs
Here
60.3%
US
81.8%
IL
69.0%
Cook
55.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.3%
Mixed vs Avgs
Here
2.3%
US
1.6%
IL
2.4%
Cook
2.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

24deficiencies
8penalties
Well above state avg (12.0)
61 complaint-triggered
$530,865 in fines

Families filed numerous complaints that triggered 59 deficiencies across multiple serious incidents, with recurring problems in protecting residents from abuse and neglect, maintaining safe environments free from hazards, and providing adequate care for wounds and pressure sores. Most concerning are repeated abuse protection failures, including five separate incidents since 2023, along with persistent staffing and safety supervision issues. While all deficiencies show correction dates, the pattern of complaint-triggered problems across fundamental care areas suggests ongoing quality concerns families should investigate thoroughly.

Mar 26, 2026Complaint
1
0921ModerateCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Mar 13, 2026Complaint
1
0689ModerateCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jan 30, 2026Complaint
4
0609ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0908ModerateCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0686MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jan 26, 2026Complaint
4
0725ModerateCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0558MinorCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0755MinorCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 15, 2025Complaint
2
0550ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jul 24, 2025Routine
30
0039ModerateCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0311ModerateCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0345ModerateCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0351ModerateCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0531ModerateCorrected

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

0761ModerateCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0926ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

0565ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0803ModerateCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0161ModerateCorrected

Construction Deficiencies

Use approved construction type or materials.

0211ModerateCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0222ModerateCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0223ModerateCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0321ModerateCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324ModerateCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0362ModerateCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0363ModerateCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0374ModerateCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0644ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0689ModerateCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0761ModerateCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0605MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0645MinorCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0686MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0813MinorCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Federal Penalties

Fine

Jun 8, 2025

$57,460

Fine

Apr 25, 2025

$44,532

Fine

Feb 4, 2025

$195,940

Payment Denial

Oct 1, 2024

15-day denial

Fine

Oct 1, 2024

$112,151

Fine

Dec 1, 2023

$26,503

Fine

May 18, 2023

$70,301

Payment Denial

May 18, 2023

16-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Southpoint Nursing & Rehab Center

Organization Type

for profit

Chain Affiliation

Chain Name

Infinity Healthcare Consulting

Chain Size

70 facilities nationwide

Chain avg rating: 2.2/5 · Rank 69 of 69 (Worst)

Ownership & Management

Owners

A&f Realty LLC

Owner · Organization

10%

Gubin Enterprises Limited Partnership

Owner · Organization

30%

Blisko, Michael

Owner

30%

Key personnel

Brown, ThomekaW-2 Managing Employee
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call