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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 263 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Morgan Health Center has a middle-range Medicare overall rating. Strengths include warm, attentive admissions and administrative staff. Some reviewers note concerns about slow response times to call bells and requests for assistance (mentioned by 7 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Morgan Health Center receives highly polarized feedback, with many families praising the facility's cleanliness, recent renovations, and the dedicated efforts of specific staff members like Mario. However, a significant number of reviewers report serious concerns regarding neglect, including slow response times to call bells, poor hygiene, and inadequate communication regarding medical changes. While many families feel their loved ones are safe and well-cared for, others describe a facility that is understaffed and unresponsive to basic patient needs.
Quality Themes
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Concerns
Rating Trends
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Distribution · 225 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“My dad was in the rehab for a few weeks and the staff and Mario were exceptional with his care. My dad was happier, more communicative and more talkative than he was doing in his assisted living facility prior to entering Morgan.”
“The staff are nice but that’s where it stops. This facility has an active Covid outbreak 12/6/24 on the second floor and never notified my mothers case management team at Rhode Island hospital nor did they notify me her POA.”
“My wife waited 11 damn hours for a drink of water. My wife was supposed to get 5 days of PT & OT and received only 1 day of each. Some of the staff need to be trained in how to interact with the public as some of them are rude.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has a concerning pattern with 21 of 32 deficiencies triggered by family complaints, indicating ongoing problems that required external intervention. The most recurring issues involve medication management, basic care quality, and infection control, with medication errors and pharmacy service problems appearing repeatedly across multiple surveys. While all deficiencies show correction dates, the persistent nature of similar problems—particularly medication safety issues appearing from 2023 through 2025—suggests systemic challenges that families should carefully consider before choosing this facility.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Apr 30, 2026
$17,060
Fine
Jul 10, 2024
$44,720
Morgan Health Center
for profit
Marquis Health Services
89 facilities nationwide
Chain avg rating: 3.0/5 · Rank 22 of 80
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
263 reviews from families & visitors
Official Website
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Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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