Adviniacare Providence Dodge Rehab Center, LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 96 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (10 vs median 7)
Bottom 25% in RI · Below recommended RN staffing · Low staff turnover (stable workforce) · Worst in ADVINIACARE chain · $67,874 in fines · Abuse citation
What this means for your family
This facility's rehabilitation therapy team is highly regarded and often produces positive outcomes for short-term patients. However, families should be aware of persistent reports regarding slow response times to call lights and communication gaps; we recommend visiting frequently and establishing a direct line of communication with a specific nurse or social worker.
Google Reviews
Google Reviews
96 reviews on Google“Adviniacare Providence (formerly Bannister Center) receives highly polarized feedback, with many reviewers praising the rehabilitation therapy team and specific nursing staff, while others report severe neglect and communication failures. Families frequently express frustration regarding slow response times to call lights, poor hygiene, and difficulty obtaining information about their loved ones' medical status. While some visitors find the facility clean and professional, others describe a lack of basic care and unprofessional administrative practices.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective rehabilitation therapy team
- Dedicated and compassionate individual nursing staff
- Clean and well-maintained facility environment
- Responsive to specific family concerns when escalated
Concerns
- Slow or non-existent response to call lights and patient needs (mentioned by 6 reviewers)
- Poor communication regarding medical status and care plans (mentioned by 5 reviewers)
- Unsanitary conditions including pests and mold (mentioned by 5 reviewers)
- Rude or unprofessional staff behavior (mentioned by 5 reviewers)
- Inconsistent medication management (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 98 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent feedback regarding response times, what is your current protocol for ensuring call lights are answered promptly, especially during shift changes?
- 2How do you proactively keep families updated on changes in a resident's medical status or care plan to ensure we are always in the loop?
- 3I noticed the facility has had some challenges with maintenance; what is your current process for identifying and addressing environmental concerns like cleanliness or pest control?
- 4With your rehabilitation team being highly regarded, how do you integrate their therapy goals into the daily routine for residents who need ongoing support?
- 5What steps are you taking to improve staff consistency and communication to ensure that medication management remains accurate and reliable for every resident?
- 6What kind of social or recreational activities do you offer to keep residents engaged and active throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“The rehab team also gave me the tools... I was able to lose 50 pounds, correct my breathing problems and improve my pulse ox to near perfect.”
“My sister-in-law is a relatively new resident... We have noticed improvements in both her physical and cognitive functioning since moving here. PT and OT are great.”
“My mother-in-law was left for over an hour with her pants down and not 1 person would answer her call light or help her.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning deficiency patterns, with families filing 15 complaint-triggered reports leading to federal violations. The most recurring problems involve medication management errors, resident abuse and neglect protection failures, and care planning deficiencies. Recent violations from 2026 show ongoing issues with abuse protection and specialized care like dialysis that remain uncorrected, while medication errors have persisted across multiple surveys despite correction attempts.
Jan 23, 2026Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Aug 7, 2025Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
May 29, 2025Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jan 22, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Oct 21, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Aug 1, 2024Routine12
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Federal Penalties
Fine
Oct 21, 2024
$48,789
Fine
Nov 2, 2023
$9,770
Fine
Jun 28, 2023
$9,315
Ownership & Operations
Who Operates This Facility
Adviniacare Providence Dodge Rehab Center, LLC
for profit
Chain Affiliation
Adviniacare
10 facilities nationwide
Chain avg rating: 1.9/5 · Rank 9 of 10 (Worst)
Ownership & Management
Owners
Frederick S Frankel Trust
Owner · Organization
Berkowitz, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Frankel, Frederick
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Meystel, Yosef
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
96 reviews from families & visitors
Official Website
Visit adviniacare.com
Medicare data downloads
Original nursing home datasets
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