Nursing HomeMedicaid Medicare 5-star

Cedar Crest Nursing Centre INC

Strong Medicare quality ratings; public reviewers often praise highly effective physical therapy team. Still worth an in-person visit.

125 Scituate Avenue, Cranston, RI 02920|156 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

3.4/5

based on 40 Google reviews

(401) 944-8500 Directions Website

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

1 Medicare penalty on record

2 findings in latest survey · Staff turnover reported at 27%

Source: Medicare data

What this means for your family

Cedar Crest Nursing Centre INC has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: highly effective physical therapy team and compassionate and dedicated nursing staff. Review the component ratings and current source records before deciding.

Google Reviews

43 public Google reviews available

Cedar Crest Nursing Centre receives highly polarized feedback, with some families praising the compassionate, attentive nursing and therapy staff, while others report severe neglect and poor communication. Recurring complaints highlight significant delays in responding to call bells, unprofessional management, and issues with medication administration. Families considering this facility should be aware of the stark contrast between the positive rehabilitation experiences and the reports of understaffing and neglect.

Quality Themes

Tap a score for details

Strengths

Highly effective physical therapy team
Compassionate and dedicated nursing staff
Clean and well-maintained facility
Supportive environment for end-of-life care

Concerns

Slow or non-existent response to nurse call bells (mentioned by 6 reviewers)
Poor communication regarding patient status and hospital transfers (mentioned by 3 reviewers)
Medication management errors or delays (mentioned by 3 reviewers)
Unprofessional management and lack of accountability (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 43 analyzed

How They Respond to Reviews

43%response rate

This facility responds to some reviews.

Questions for Your Tour

1I noticed that your physical therapy team is highly regarded; could you explain how they coordinate with the nursing staff to support a resident's daily mobility goals?
2When a resident needs assistance, what is the standard protocol for responding to call bells, and how do you ensure that requests are addressed in a timely manner?
3Could you walk me through your process for documenting and communicating changes in a resident’s health status or hospital transfers to ensure families stay fully informed?
4Given the importance of medication safety, what specific systems or double-check procedures do you have in place to ensure medications are administered accurately and on schedule?
5I see that you actively engage with feedback online; how does your management team use family input to make improvements to the facility's daily operations?
6What does a typical day look like for residents here, and how do you encourage participation in activities for those who may need extra support or encouragement?

Personalized based on this facility's data

Key Review Excerpts

“My husband was brought there from BWH and spent two weeks with the most amazing caring, compassionate, and supportive nurses and staff. The care was over the top excellent.”

Long-term resident's family · 2025★★★★★

“My elderly father was so neglected he fell twice and ended up with staples in his head from his injury. They DO NOT respond to the nurse buzzer at his bed and thus he fell.”

Long-term resident's family · 2023★☆☆☆☆

“The Therapy Group is amazing, each one has their job but still able to multi-task w/ their co-workers in a calm beautiful setting.”

Rehab patient · 2025★★★★★

Source: 43 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.75hrs

Registered nurses for medical care

Total Nursing

4.10hrs

100%

All nurses + aides combined

Staff Turnover

27%

Lower is better (< 30% = good)

RN Turnover

13%

Lower is better (< 30% = good)

Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility0.2%

Better than Avg

Here

0.2%

12.8%

17.2%

Providence

15.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents needing more daily help over time

↓ Lower is better

This Facility21.1%

Worse than Avg

Here

21.1%

13.9%

19.6%

Providence

18.1%

Residents on antipsychotic medication

↓ Lower is better

This Facility22.5%

Mixed vs Avgs

Here

22.5%

15.4%

22.8%

Providence

23.9%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.5%

94.1%

Providence

93.2%

Residents vaccinated for the flu

↑ Higher is better

This Facility99.2%

Better than Avg

Here

99.2%

95.5%

95.2%

Providence

95.4%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility18.5%

Better than Avg

Here

18.5%

19.0%

22.3%

Providence

21.4%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility98.2%

Better than Avg

Here

98.2%

82.0%

79.0%

Providence

75.8%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility93.2%

Better than Avg

Here

93.2%

79.8%

78.2%

Providence

77.7%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.2%

Better than Avg

Here

1.2%

1.6%

2.0%

Providence

1.9%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

22findings in history

1penalty

Latest survey: 2 · well below RI avg (8.7)

5 complaint-triggered findings

$14,433 in fines

Cedar Crest has concerning patterns with families filing complaints that triggered 5 inspections, revealing recurring issues with medication management, care planning standards, and safety hazards. The facility shows persistent problems across multiple surveys, with medication labeling violations appearing in both 2024 complaint investigations, and care quality standards failing repeatedly from 2023-2025. While all violations show correction dates, the repeated nature of core care issues suggests ongoing challenges families should investigate thoroughly during visits.

Sep 25, 2025Routine2 findings

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Sep 20, 2024Routine5 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Sep 20, 2024Complaint1 finding

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Aug 5, 2024Complaint1 finding

0761Potential for harm · IsolatedResolved (past non-compliance)

Pharmacy Service Deficiencies

Mar 1, 2024Complaint2 findings

0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Oct 5, 2023Routine10 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Mar 1, 2024

$14,433

Ownership & Operations

Who Operates This Facility

Owner / Operator

Cedar Crest Nursing Centre INC

Organization Type

for profit

Ownership & Management

Owners

Whipple, Thomas

Owner

32%

Key personnel

Pezzelli Whipple, SusanOfficer / DirectorWhipple, ThomasOfficer / DirectorMarandola, SusanOfficer / DirectorPezzelli Whipple, SusanOfficer / DirectorWhipple, ThomasOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(401) 944-8500

cedarsliving.com

125 Scituate Avenue

Cranston, RI 02920

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

40 reviews from families & visitors

Official Website

Visit cedarsliving.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.