Amberwoods of Farmington
Strong Medicare quality ratings; families often praise modern, clean, and well-maintained facility. Still worth an in-person visit.
based on 377 Google reviews
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What this means for your family
Amberwoods of Farmington is highly regarded for its modern, clean environment and effective rehab therapy team. However, families should be aware of reports regarding staffing shortages, particularly during off-hours; we recommend visiting at different times of the day to observe staff responsiveness firsthand.
Google Reviews
Google Reviews
377 reviews on Google“Amberwoods of Farmington receives overwhelming praise for its recent facility renovations, clean environment, and attentive nursing and therapy staff. While the vast majority of families report high satisfaction with the care and communication, a small number of critical reviews highlight serious concerns regarding staffing levels, responsiveness to call bells, and occasional neglect of basic needs.”
Quality Themes
Tap a score for detailsStrengths
- Modern, clean, and well-maintained facility
- Effective and patient-focused physical therapy
- Warm, attentive, and professional nursing staff
- Responsive and welcoming administrative team
Concerns
- Slow response times to call bells and assistance requests (mentioned by 3 reviewers)
- Understaffing leading to missed meals or delayed hygiene care (mentioned by 2 reviewers)
- Unpleasant odors in patient rooms (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 214 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that your team is very active in responding to online feedback; how do you use that communication channel to ensure families feel heard and supported?
- 2With a facility capacity of 130 residents, what specific protocols do you have in place to ensure that call bells are answered promptly and that residents receive timely assistance?
- 3I understand that maintaining a clean and fresh environment is a priority; what is your current housekeeping schedule for individual rooms to ensure they stay comfortable and odor-free?
- 4Given the recent focus on staffing levels, could you walk me through how you manage shift coverage to ensure that daily needs, such as meal assistance and hygiene care, are consistently met?
- 5Your physical therapy program receives high praise; how do you integrate those therapy goals into the resident's daily routine to help them maintain their mobility and independence?
- 6Since the facility has had some recent state-level findings, what specific steps or quality improvement initiatives have you implemented to address those areas and enhance the overall care experience?
Personalized based on this facility's data
Key Review Excerpts
“My father has been at Amberwoods for almost three months now... I was nervous about how he would handle living in a facility like this but it has been life changing. He LOVES it!”
“I had a blood infection that attacked my spine... About 6 weeks later, I was able to walk out with a walker. I had gained back about 30 pounds of the 60 I had lost in the hospital, because the food was good, and the physical therapy team was great.”
“My grandmother was transported there for rehab on Friday at 4pm. She did not get into a room until almost 9pm!!! They told her they would give her dinner and HOURS later they told her the kitchen was closed.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for the flu
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that triggered 9 deficiencies, including recurring issues with accident prevention and safety hazards appearing across multiple complaint investigations from 2023 to 2024. The facility shows persistent problems in safety supervision, care planning, and infection control, with 41 total deficiencies across recent surveys, though the provider has correction dates for all identified issues.
Feb 17, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Aug 26, 2025Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Administration Deficiencies
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Sep 11, 2024Complaint6
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 13, 2023Routine13
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nov 20, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 10, 2023Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Federal Penalties
Fine
Sep 11, 2024
$10,033
Fine
Nov 20, 2023
$10,839
Ownership & Operations
Who Operates This Facility
Amberwoods of Farmington
for profit
Ownership & Management
Owners
Strasser, Rebecca
Owner
Strasser, Solomon
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
377 reviews from families & visitors
Official Website
Visit amberwoodsof.com
Medicare data downloads
Original nursing home datasets
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