Mccrea Manor Nsng and Rehab Ctr LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 54 Google reviews
Watch Mccrea Manor Nsng and Rehab Ctr LLC
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (18 vs median 8.0)
- High staff turnover (66%)
- High RN turnover (83%)
Bottom 25% in OH · Below recommended RN staffing · Below chain average · No penalties on record
What this means for your family
While some residents report a positive experience, there are recurring, serious reports of neglect and missed medical appointments. We strongly advise you to visit in person, observe the staff-to-resident ratio on weekends, and ask specific questions about how they track and ensure attendance at external medical appointments.
Google Reviews
Google Reviews
54 reviews on Google“McCrea Manor receives highly polarized feedback, with some families praising the staff as caring and attentive while others report serious concerns regarding neglect, poor communication, and understaffing. Several reviewers have raised red flags about the authenticity of the high volume of positive reviews, suggesting they may be solicited or written by employees. Families considering this facility should be aware of significant reports of missed medical appointments, slow response times, and inconsistent care quality.”
Quality Themes
Tap a score for detailsStrengths
- Tenured, dedicated nursing staff
- Effective rehab therapy services
- Welcoming and friendly front desk reception
- Clean and well-maintained facility environment
Concerns
- Understaffing leading to neglect and slow response times (mentioned by 7 reviewers)
- Poor communication with family members and difficulty reaching staff by phone (mentioned by 5 reviewers)
- Missed medical appointments and lack of follow-up care (mentioned by 2 reviewers)
- Concerns regarding the authenticity of positive reviews (solicited/staff-written) (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 55 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given that staffing levels are a primary focus for your team, what specific protocols are in place to ensure residents receive timely assistance when they press their call lights?
- 2I noticed that communication can sometimes be a challenge; what is the best way for family members to stay updated on their loved one's daily status and medical progress?
- 3Could you walk me through the process for coordinating and transporting residents to outside medical appointments to ensure no follow-up care is missed?
- 4I appreciate that your team is active in responding to feedback online; how do you use that family input to improve the day-to-day experience for residents?
- 5With the facility's strong reputation for rehab therapy, how do you integrate those services into the daily activity schedule to keep residents engaged and mobile?
- 6What steps are being taken to improve the consistency of medication management and ensure that residents receive their treatments exactly as prescribed?
Personalized based on this facility's data
Key Review Excerpts
“He fell three times in the first three weeks... I was there everyday but rarely a nurse or aide stopped in. When I tried to find a nurse to get an update, I was told they were “on break”.”
“My mother was not taken to a follow up appointment to have a catheter and drain tube removed. It has been 20 days since the surgery and 8 days since she missed the appointment and have yet to hear an explanation from the Director of Nursing.”
“I have lived at McCrea Manor for 5 years. I think the staff treats me like family and the nurses and aides go above and beyond. The food is good and the Social Worker is wonderful.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
9
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
McCrea Manor has ongoing quality concerns with 51 deficiencies across 9 surveys, including 14 complaint-triggered violations where families reported problems. The facility repeatedly struggles with medication management, fire safety systems, and food service quality. Most recent complaints in 2024-2025 involved medication errors and nutrition issues, suggesting persistent problems despite reported corrections.
Mar 25, 2026Complaint3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Dec 18, 2025Routine11
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 18, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Apr 15, 2025Complaint16
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Give the resident's representative the ability to exercise the resident's rights.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Give the resident's representative the ability to exercise the resident's rights.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Mar 4, 2025Complaint1
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Aug 28, 2024Routine16
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Ownership & Operations
Who Operates This Facility
Mccrea Manor Nsng and Rehab Ctr LLC
for profit
Chain Affiliation
Lionstone Care
22 facilities nationwide
Chain avg rating: 2.6/5 · Rank 16 of 22
Ownership & Management
Owners
Lionstone Hz Opco Holdings LLC
Owner · Organization
Kazarnovsky, Solomon
Owner (parent company)
Stein, Abba
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
54 reviews from families & visitors
Official Website
Visit mccreamanorhc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Canterbury Villa of Alliance
1.1 miNursing Home · Alliance, OH
Altercare of Alliance Ctr for Rehab & Nc INC
2.0 miNursing Home · Alliance, OH
Bel Air Care Center
2.1 miNursing Home · Alliance, OH
Roselawn Gardens Nursing & Rehabilitation
2.2 miNursing Home · Alliance, OH
Louisville Gardens Care Center
5.8 miNursing Home · Louisville, OH
Crandall Nursing Home
5.9 miNursing Home · Sebring, OH