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Nursing HomeMedicaid

Bel Air Care Center

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

2350 South Cherry Street, Alliance, OH 4460145 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 27 Google reviews

5
4
3
2
1
Bel Air Care Center Nursing Home in Alliance, OH — Street View
Street View

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What this means for your family

This facility's nursing and rehab staff are highly regarded for their compassionate care and engagement. However, families should be aware of potential infrastructure limitations, such as shared bathrooms and phone connectivity issues, and should clarify communication protocols during the admission process.

Google Reviews

Google Reviews

27 reviews on Google
Bel Air Care Center receives polarized feedback, with many families praising the compassionate, attentive nursing staff and a clean, welcoming environment. However, significant concerns exist regarding communication, facility infrastructure like broken furniture, and reported issues with basic amenities such as phone access and private bathrooms in certain units.

Quality Themes

Tap a score for details
FoodN/AStaff8.0Clean9.0Activities9.0MedsN/AMemoryN/AComms3.0Value2.0

Strengths

  • Compassionate and attentive nursing staff
  • Clean and well-maintained facility
  • Strong rehab therapy department
  • Engaging activities and outings

Concerns

  • Poor communication and responsiveness (mentioned by 2 reviewers)
  • Inadequate facility infrastructure (broken furniture, lack of private bathrooms) (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'20(1)'22(4)'24(3)'26(2)

Distribution · 28 analyzed

5
18
4
3
3
1
2
0
1
6

How They Respond to Reviews

33%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed the facility has a strong rehab therapy department; how do you integrate those services into the daily routine for residents who are recovering from an injury?
  • 2With 45 residents, how do you ensure that family members receive consistent updates and clear communication regarding their loved one's care plan?
  • 3I see that you have a very active calendar of outings and events; could you walk me through what a typical social day looks like for a resident here?
  • 4Regarding the facility infrastructure, what is your current plan for ongoing maintenance and room upgrades to ensure residents feel comfortable in their living spaces?
  • 5In the event of a medical emergency, what is your protocol for stabilizing a resident and how quickly is the family typically notified?
  • 6I noticed the facility responds to some online feedback; what is your preferred method for families to share concerns or suggestions so they can be addressed promptly?

Personalized based on this facility's data


Key Review Excerpts

Everyone is extremely friendly, caring, and kind. They need to put more money into the broken furniture (chair and bed), but the staff makes up for the slack of the ownership.

Rehab patient · 2026★★★★

They didn’t treat my mother like a resident, but as a true, genuine friend and human. They took on more responsibility which in return, helped me out tremendously.

Long-term resident's family · 2025★★★★★

The Residents are happy and always doing something fun like a runway show or singing karaoke. It's always a good time when I visit.

Visitor · 2024★★★★★
Source: 27 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.50hrs
66%
Registered nurses for medical care
Total Nursing
4.55hrs
OK
All nurses + aides combined
Staff Turnover
43%
Lower is better (< 30% = good)
RN Turnover
40%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

10

measures

Worse Than Avg

6

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility48.2%
Worse than Avg
Here
48.2%
US
12.1%
OH
28.2%
Stark
27.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility52.7%
Worse than Avg
Here
52.7%
US
19.5%
OH
25.4%
Stark
28.4%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility35.5%
Worse than Avg
Here
35.5%
US
15.3%
OH
6.9%
Stark
8.0%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
OH
92.6%
Stark
87.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility15.5%
Worse than Avg
Here
15.5%
US
14.4%
OH
5.8%
Stark
7.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility25.0%
Worse than Avg
Here
25.0%
US
19.4%
OH
21.6%
Stark
22.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
OH
75.6%
Stark
69.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
OH
78.4%
Stark
69.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
OH
1.2%
Stark
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Well below state avg (10.1)

Bel Air Care Center shows a concerning pattern of recurring safety and infrastructure deficiencies, particularly with fire safety systems, emergency exits, and smoke barriers appearing across multiple surveys from 2019 to 2025. The facility also has repeated issues with resident rights protections and infection control practices. While all deficiencies show correction dates, the persistence of similar problems suggests ongoing maintenance and oversight challenges that families should investigate during visits.

Mar 13, 2025Routine
10
0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0567Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0680Minimal · WidespreadCorrected

Quality of Life and Care Deficiencies

Ensure the activities program is directed by a qualified professional.

Jul 7, 2022Routine
11
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0161Potential for harm · WidespreadCorrected

Construction Deficiencies

Use approved construction type or materials.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0567Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

Jul 2, 2019Routine
12
0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0926Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bel Air Care Center

Organization Type

for profit

Ownership & Management

Owners

Childs, David

Owner

100%

Key personnel

Jellison, CarolineW-2 Managing EmployeeChilds, DavidOfficer / DirectorChilds, DavidAdp of the SnfJellison, CarolineAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

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