Roselawn Gardens Nursing & Rehabilitation
Strong Medicare quality ratings; families often praise friendly and helpful staff members. Still worth an in-person visit.
based on 52 Google reviews
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What this means for your family
While this facility is noted for accepting residents who may struggle to find placement elsewhere, the recurring reports of poor hygiene and neglect are serious red flags. We strongly recommend conducting an unannounced visit to inspect the cleanliness of the resident rooms and observing staff response times before making a decision.
Google Reviews
Google Reviews
52 reviews on Google“Roselawn Gardens receives highly polarized feedback, with significant concerns regarding cleanliness, hygiene, and the quality of resident care. While some visitors appreciate the staff's friendliness and the facility's willingness to accept residents with complex backgrounds, multiple reviewers have reported serious neglect and poor facility maintenance.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and helpful staff members
- Willingness to accept residents with challenging backgrounds
- Functional rehabilitation services
Concerns
- Poor cleanliness and hygiene standards (mentioned by 4 reviewers)
- Inadequate staffing levels (mentioned by 3 reviewers)
- Missing personal belongings (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 54 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With your high CMS overall rating, how do you ensure that the quality of clinical care remains consistent even during shift changes?
- 2What specific protocols do you have in place to ensure resident rooms and common areas are cleaned and sanitized daily?
- 3I've heard great things about your rehab services; could you tell me more about how the therapy team works with residents to meet their mobility goals?
- 4How do you manage communication between the nursing staff and family members to keep us updated on any changes in a loved one's health?
- 5What steps does the facility take to ensure that residents' personal belongings are organized and kept safe within their rooms?
- 6What kind of daily activities or social outings are available to help residents stay engaged with one another?
Personalized based on this facility's data
Key Review Excerpts
“My mother was here a few years back. I had to remove my mom due to neglect. Her room was always filthy every time I visited my mom smelled of dried urine.”
“I think it's nice that this facility provides help for Men with felonies in their past, most Nursing Homes don't, making it very hard for families of these Men to find proper care for their loved ones.”
“My father's room could use TLC very disappointed for some reason my father's clothes seem to disappear never to be seen again his care seems to be lacking as well”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
8
measures
3
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring problems across multiple areas that families should consider carefully. The most frequent issues involve fire safety and building systems (sprinkler maintenance, emergency lighting, fire doors appearing in multiple surveys), infection control appearing in three separate inspections, and medication management errors. While all 44 deficiencies across four surveys have correction dates, the pattern of repeated safety system failures is concerning. Additionally, one family filed a complaint that triggered an inspection revealing resident protection issues in 2025.
Jun 18, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Feb 13, 2025Routine10
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Services Deficiencies
Meet other general requirements that are deficient.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 2, 2022Routine10
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Jun 26, 2019Routine23
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Emergency Preparedness Deficiencies
Develop a communication plan.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure operating rooms are properly protected and written records are maintained and available for inspection.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Services Deficiencies
Meet other general requirements that are deficient.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Ownership & Operations
Who Operates This Facility
Roselawn Gardens Nursing & Rehabilitation
for profit
Chain Affiliation
Hillstone Healthcare
12 facilities nationwide
Chain avg rating: 3.1/5 · Rank 3 of 14 (Best)
Ownership & Management
Owners
Hillstone Healthcare INC.
Owner · Organization
Corwin, Russ
Owner
Bergsten, Paul
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
52 reviews from families & visitors
Official Website
Visit roselawnhc.com
Medicare data downloads
Original nursing home datasets
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