Marin Post Acute
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 40 Google reviews
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What this means for your family
This facility is an excellent choice for physical rehabilitation and benefits from a highly dedicated social services department. However, families should closely monitor meal quality and ensure that hygiene standards are being met, as there have been historical reports of inconsistent care in certain units.
Google Reviews
Google Reviews
40 reviews on Google“Families considering Marin Post Acute will find a facility highly praised for its exceptional rehabilitation services and a standout social services team, specifically Ana Benitez. However, significant concerns exist regarding inconsistent food quality and reports of neglectful care in certain units, particularly regarding hygiene and responsiveness to call bells.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional rehabilitation and physical therapy teams
- Compassionate social services and administration
- Clean and modern facility renovations
- Friendly and professional nursing staff
Concerns
- Poor food quality and limited meal choices (mentioned by 4 reviewers)
- Inconsistent hygiene and neglect in certain units (mentioned by 3 reviewers)
- Slow response times to call bells (mentioned by 2 reviewers)
- Difficulty contacting patients or staff via phone (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
How They Respond to Reviews
The owner relies heavily on standardized templates for positive reviews, often using identical phrasing across different users. While they provide a more structured, professional response to negative reviews by offering a direct contact number, they rarely address specific criticisms within the text of the response.
Questions for Your Tour
- 1I've heard wonderful things about your rehabilitation and physical therapy teams; could you tell me more about how they work with residents to regain their strength?
- 2Since we want to make sure our loved one stays well-nourished, could you describe the daily meal options and how you handle special dietary needs?
- 3How do you ensure that call bells are answered promptly, especially during the night shifts when there might be fewer people on the floor?
- 4What specific protocols do you have in place for managing medical emergencies or sudden changes in a resident's health status?
- 5We noticed your administration is very involved in the community; how does the management team typically communicate important facility updates to families?
- 6What kind of daily activities or social programs are available to help residents stay engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“Ana helped me through a very difficult time with my mother and is still helping me. She went above and beyond to support my mom and our family.”
“Top notch physical & rehab services. Comfortable rooms. Janitors, nurses, CNAs, social worker & front desk…all top notch making stay bearable!”
“I have spent the past two months visiting my friend Chuck at Marin Post Acute Care and through my many visits I was consistently impressed with the care and cleanliness ... and friendliness.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning deficiencies with families filing reports that triggered 18 complaint investigations. The most serious issue is recurring problems with abuse and neglect reporting, accident hazards, and medication management that appear across multiple years. Most deficiencies have been corrected, but the most recent January 2026 survey shows uncorrected violations for accident hazards and failure to report suspected abuse, indicating persistent safety concerns that warrant careful consideration before placement.
Jan 8, 2026Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Dec 16, 2025Complaint3
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Dec 4, 2025Routine17
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Aug 12, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 5, 2025Complaint4
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Mar 13, 2025Complaint1
Administration Deficiencies
Hire a qualified full-time social worker in a facility with more than 120 beds.
Ownership & Operations
Who Operates This Facility
Marin Post Acute
for profit
Chain Affiliation
Pacs Group
279 facilities nationwide
Chain avg rating: 2.9/5 · Rank 217 of 260
Ownership & Management
Owners
Providence Group North LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit marinpostacute.com
Medicare data downloads
Original nursing home datasets
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