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Assisted Living

Loudonville Assisted Living Residence

Families consistently rate this highly — reviewers highlight warm, compassionate, and long-tenured staff. Schedule a visit to confirm the fit.

298 Albany Shaker Road, Loudonville, NY 12211105 bedsLicensed & Active
Source: NY DOH — view official record
Google rating
4.7/5

based on 70 Google reviews

5
4
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Loudonville Assisted Living Residence Assisted Living in Loudonville, NY — Street View
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What this means for your family

Loudonville Assisted Living is highly regarded for its compassionate, long-tenured staff and high-quality dining, making it an excellent choice for families seeking a home-like environment. While the facility has a strong reputation, we recommend scheduling an in-person tour to observe the interaction between staff and residents, as the most detailed positive feedback emphasizes the genuine warmth of the care team.

Google Reviews

Google Reviews

70 reviews on Google
Loudonville Assisted Living Residence is consistently praised by families for its warm, home-like atmosphere and the dedicated, long-tenured staff. Reviewers frequently highlight the facility's cleanliness, high-quality meals, and the active involvement of the owner in day-to-day operations. While the vast majority of feedback is overwhelmingly positive, there are a few empty one-star reviews that lack context, suggesting a very high level of satisfaction among those who provide detailed feedback.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0Activities9.0MedsN/AMemory10.0Comms9.0ValueN/A

Strengths

  • Warm, compassionate, and long-tenured staff
  • Clean, well-maintained, and home-like environment
  • High-quality, restaurant-style dining
  • Active and visible family ownership

Rating Trends

Tap a year to see what changed

234'16(1)'18(3)'20(2)'22(11)'24(8)'25(6)

Distribution · 76 analyzed

5
69
4
1
3
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2
1
1
5
10 reviews posted between Aug 21, 2023Aug 25, 2023 · 10 were 5-star

How They Respond to Reviews

30%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Since the ownership team is so actively involved in the daily operations, how do they typically interact with residents and families on a regular basis?
  • 2I noticed the dining program is highly praised; could you tell me more about how you accommodate individual dietary preferences or special requests in your restaurant-style dining room?
  • 3With your staff having such long tenures, what specific programs or culture initiatives do you have in place to ensure that same level of warmth and compassion continues for new residents?
  • 4Given that the facility maintains a very home-like environment, how do you balance that cozy atmosphere with the necessary medical equipment and safety protocols for residents who may need higher levels of care?
  • 5What does a typical afternoon look like for a resident here, and how do you encourage participation in activities for those who might be a bit more reserved?
  • 6I see you occasionally engage with feedback online; how do you use input from families to adjust your services or improve the resident experience?

Personalized based on this facility's data


Key Review Excerpts

My mom has lived here for almost 6 years. She has been happy here since the day she moved in. Most importantly, she has been kept safe during this pandemic. All credit and thanks go to the owners and staff!

Long-term resident's family · 2021★★★★★

I feel very safe here and everyone is so kind,” this is what my mom tells me a few times a week. She lives in Memory Care at Loudonville and our family all agree that the staff make her feel loved and respected.

Memory care family member · 2025★★★★★

The Enhanced License allowed my mother in law to remain at the Loudonville when any other assisted living residence would have sent her to a nursing home. It felt like a family.

Long-term resident's family · 2021★★★★★
Source: 70 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

18total
22deficiencies

Key Findings

22 violations from 18 inspections

Dec 12, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Nov 13, 2025Routine
487.8 (c)

Food service

487.11 (k) (1-3)

Environmental standards

487.7 (g) (1) (ii-xiv)

Resident services

487.11 (h) (5)

Environmental standards

487.11 (k) (15)

Environmental standards

Aug 29, 2025Complaint
CleanReport

No deficiencies found during this inspection.

May 13, 2025Other
485.11 (b)

Records and reports

Feb 3, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Nov 5, 2024Complaint
487.8 (e) (1)

Food service

487.7 (f) (11) (i-v)

Resident services

487.7 (f) (11) (x)

Resident services

487.11 (k) (1-3)

Environmental standards

487.7 (f) (5)

Resident services

487.7 (f) (12) (ii)

Resident services

1001.10 (l) (3)

Medication management.

487.7 (f) (11) (vi)

Resident services

487.11 (k) (15)

Environmental standards

1001.7 (k) (5)

Admission and retention standards.

487.11 (a)

Environmental standards

Jun 6, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Dec 11, 2023Other
487.10 (e) (2)

Records and reports

Ownership & Operations

Who Operates This Facility

Owner / Operator

Westmere Home for Adults, LLC

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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