Hudson Park Rehabilitation and Nursing Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 178 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (12 vs median 6.0)
- High staff turnover (54%)
Bottom 25% in NY · Below recommended RN staffing · Worst in UPSTATE SERVICES GROUP chain · $9,750 in fines
What this means for your family
While the rehabilitation therapy team is frequently praised, the facility has a pattern of serious neglect and communication issues. If you choose this facility, ensure you have a daily presence to monitor your loved one's hygiene and medication, and do not rely on the facility to initiate contact regarding health changes.
Google Reviews
Google Reviews
178 reviews on Google“Hudson Park Rehabilitation and Nursing Center receives deeply polarized reviews, with many families reporting severe neglect, unsanitary conditions, and poor communication. While some visitors praise specific staff members and the rehabilitation therapy team, a significant number of reviewers describe a facility plagued by slow response times to call buttons, missing personal belongings, and persistent odors of urine and waste.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated rehabilitation therapy team
- Select compassionate and attentive nursing staff
- Helpful social work department
- Welcoming and informative orientation process
Concerns
- Neglect and slow response to call buttons (mentioned by 14 reviewers)
- Unsanitary conditions and persistent odors (mentioned by 11 reviewers)
- Missing or stolen personal belongings (mentioned by 6 reviewers)
- Poor communication and difficulty reaching staff by phone (mentioned by 6 reviewers)
- Inadequate hygiene/bathing of residents (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 186 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the recent focus on staffing, what specific steps are being taken to ensure that call buttons are answered promptly and that residents receive timely assistance?
- 2I noticed some feedback regarding the facility's environment; what is your current protocol for maintaining daily cleanliness and addressing odors in resident living areas?
- 3How does the facility ensure the security of personal belongings, and what is the process for documenting and tracking items brought into the room?
- 4Since communication is a priority for our family, what is the best way for us to reach the nursing team to get regular updates on our loved one's care?
- 5I see your team has been working on improving the resident experience; could you walk me through the current daily activity schedule and how you encourage residents to participate?
- 6Regarding hygiene and personal care, how do you monitor that each resident is receiving consistent, high-quality assistance with bathing and daily grooming?
Personalized based on this facility's data
Key Review Excerpts
“The P.T. I do have to say was wonderful along with the social worker.”
“My father was at this nursing home and this place is unsanitary and smells horrible and the staff are not friendly and when we try to talk to the staff they don’t answer us and nobody’s answering the phone”
“The rehab team is a great rehab therapy and really care about the patients. The facility is very accommodating to everyone and social workers really try hard to help everyone as well above and beyond their scope of duties.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
3
measures
11
measures
2
measures
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents who fell and were seriously hurt
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of deficiencies with families filing seven complaints leading to citations. Most problematic areas include repeated violations around resident rights (safe, clean environment), medication management errors, and environmental safety issues like fire safety and pest control. While the facility corrects violations when cited, the recurring nature of problems across multiple surveys suggests ongoing management challenges that families should carefully evaluate.
Jun 12, 2024Routine15
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Put firmly secured handrails on each side of hallways.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Jun 12, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Apr 25, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Apr 23, 2024Complaint6
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Sep 1, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Aug 31, 2023Complaint1
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Ownership & Operations
Who Operates This Facility
Hudson Park Rehabilitation and Nursing Center
for profit
Chain Affiliation
Upstate Services Group
17 facilities nationwide
Chain avg rating: 1.9/5 · Rank 15 of 16 (Worst)
Ownership & Management
Owners
Koenig, Uri
Owner
Steif, Efraim
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
178 reviews from families & visitors
Official Website
Visit hudsonparkrehab.com
Medicare data downloads
Original nursing home datasets
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