Atria Shaker
Families consistently rate this highly — reviewers highlight compassionate and professional care staff. Schedule a visit to confirm the fit.
based on 16 Google reviews
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What this means for your family
This facility is an excellent choice for families prioritizing compassionate memory care and a vibrant social calendar. However, because of a highly critical review alleging financial and ethical misconduct, you should verify all billing practices and contract terms in writing before committing.
Google Reviews
Google Reviews
16 reviews on Google“Families considering this facility can expect highly compassionate care, with multiple reviewers praising the staff as being like 'extended family.' While the facility excels in memory care and resident engagement through diverse activities, one reviewer raised serious allegations regarding cost and treatment, and another noted past issues with administrative organization.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional care staff
- Engaging and diverse resident activities
- High-quality memory care services
- Clean and beautiful facility environment
Concerns
- Serious allegations of mistreatment and deceptive billing
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how much care you put into responding to feedback from families; how does that culture of communication translate to how staff updates us on our loved one's daily well-being?
- 2The facility looks beautiful and very well-maintained; what is your routine for ensuring the common areas and resident rooms stay consistently clean?
- 3We've heard great things about the variety of resident activities here; could you walk us through a typical weekly schedule for someone in assisted living?
- 4Since you offer specialized memory care services, how do you tailor medical care and emergency protocols specifically for residents with cognitive decline?
- 5How do you ensure that the billing process remains transparent and easy for families to understand as care needs change?
- 6With a community of this size, how do you ensure that the compassionate level of care seen in your reviews is maintained for every single resident?
Personalized based on this facility's data
Key Review Excerpts
“My mother was in the memory care unit and every one in my family felt that she got excellent care. I visited her dozens and dozens of times and without exception the staff was always kind, compassionate and professional.”
“The administrators, department heads, wellness staff, caregivers and maintenance staff are top notch. They are always available. Our reasonable requests are fulfilled as soon as possible and others are eventually satisfied.”
“All of the staff became extended family. Administrators were always available for me. The food great. The care wonderful.”
Ownership & Operations
Who Operates This Facility
Atr New York Lh, INC.
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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