Little Village Nrsg & Rhb Ctr
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 24 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (19 vs median 11.0)
Bottom 25% in IL · Critically understaffed (RN) · Significantly below average staffing · Low staff turnover (stable workforce) · $237,644 in fines · Abuse citation
What this means for your family
While some residents report positive rehabilitation outcomes and supportive staff, the facility has recurring reports of poor hygiene and inconsistent clinical oversight. We strongly recommend conducting an unannounced tour to inspect the cleanliness of common areas and asking management specifically about their current nurse-to-patient ratios.
Google Reviews
Google Reviews
24 reviews on Google“Little Village NRSG & RHB CTR receives highly polarized feedback, with some residents praising the supportive staff and successful rehabilitation, while others report severe concerns regarding cleanliness and clinical oversight. Families frequently express alarm over issues ranging from poor hygiene and lack of professional nursing care to high staff-to-patient ratios that compromise safety.”
Quality Themes
Tap a score for detailsStrengths
- Supportive and compassionate individual staff members
- Successful rehabilitation outcomes for some residents
- Clean environment reported by select visitors
Concerns
- Poor facility cleanliness and hygiene (mentioned by 3 reviewers)
- Unprofessional or negligent nursing care (mentioned by 3 reviewers)
- Understaffing leading to safety risks (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 27 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent focus on facility maintenance, could you walk me through your current daily cleaning schedule and how you ensure high hygiene standards in resident rooms?
- 2With staffing being a top priority for families, what specific steps is the leadership team taking to ensure consistent, attentive care for every resident throughout the day and night?
- 3I noticed there have been some challenges with medication management; could you explain the protocols you have in place to ensure accuracy and safety for residents?
- 4How does your nursing team coordinate with families to ensure clear, proactive communication regarding any changes in a resident's health or daily status?
- 5What does the daily activity calendar look like, and how do you encourage residents to participate in social engagement to ensure they feel connected and active?
- 6In the event of a medical emergency, what is your facility's immediate response process, and how quickly are family members typically notified?
Personalized based on this facility's data
Key Review Excerpts
“Today, I am leaving for my own apartment, and I want to take a moment to express my deep gratitude to the staff. They have been helpful every step of the way, treating me like a member of their extended family.”
“El lugar demasiado de sucio los baños donde uno se va a sentar llenos de excremento el lugar da miedo desde el entrar del mal olor y suciedad donde quiera la mesa de comer llena de polvo y cabellos”
“I've been a resident here for 1.5 years & I am very grateful. Miss Stephanie & Miss Nyeka really helped me through one of the most difficult times in my life, the passing of my mother.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Little Village has a concerning pattern of recurring deficiencies, particularly with multiple complaints filed by families leading to 27 investigations. The facility repeatedly struggles with protection from abuse and neglect (cited 13 times through 2026), accident prevention, and medication management. While all violations show correction dates, the persistent nature of abuse protection failures and ongoing family complaints through recent months suggest systemic issues that families should carefully consider before placement.
Mar 11, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 28, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Dec 18, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Aug 22, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
May 21, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Mar 13, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
May 16, 2024
$183,180
Fine
Jan 19, 2024
$54,464
Ownership & Operations
Who Operates This Facility
Little Village Nrsg & Rhb Ctr
for profit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit littlevillagenursing.com
Medicare data downloads
Original nursing home datasets
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