Lincolnwood Rehabilitation and Healthcare Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 384 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (14 vs median 7)
Below average in RI · Critically understaffed (RN) · Below chain average · $82,360 in fines
What this means for your family
Lincolnwood is highly regarded for its clean environment and strong rehab therapy team, making it a strong candidate for short-term recovery. However, families should be vigilant regarding medication management and should personally inspect the specific unit (especially memory care) where their loved one will reside, as quality appears to vary significantly between the renovated rehab wing and other areas.
Google Reviews
Google Reviews
384 reviews on Google“Lincolnwood Rehabilitation and Healthcare Center receives high praise for its cleanliness, modern renovations, and friendly, attentive nursing staff. While many families report excellent experiences with rehabilitation and end-of-life care, there are serious, recurring concerns regarding communication, medication errors, and inconsistent care quality on non-rehab floors.”
Quality Themes
Tap a score for detailsStrengths
- Exceptionally clean and well-maintained facility
- Friendly and attentive nursing and CNA staff
- High-quality rehabilitation therapy services
- On-site dialysis center
Concerns
- Serious medication errors and potential for patient harm (mentioned by 2 reviewers)
- Inconsistent care quality and cleanliness outside of the first-floor rehab area (mentioned by 3 reviewers)
- Poor communication and responsiveness from administration (mentioned by 3 reviewers)
- Subpar food quality and unappealing meals (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 211 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about how clean and well-maintained the facility is; could you show us some of the resident living areas outside of the rehab wing?
- 2What specific protocols do you have in place to ensure medication is administered accurately and safely for every resident?
- 3How does the administration ensure that families are kept informed and updated on any changes in a resident's care or health status?
- 4Could you tell us more about the dining experience, specifically how the menu is planned and how you ensure meals are both nutritious and appetizing?
- 5With the on-site dialysis center available, how do you coordinate specialized medical care and handle any urgent medical needs that arise after hours?
- 6What kind of daily activities or social programs are available to help residents stay engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The pills that were given to me, were another patients pills. They could have killed her! Such incompetence!!!”
“The facility is exceptionally clean and the cleaners were very friendly and efficient. The nursing staff were also excellent, from both Sarah’s which were very helpful and informative to the nurses in charge of caring for our mom.”
“Memory care unit is old and dingy. Staff are friendly and helpful. No areas for family to visit with residents. 3rd floor smells of urine as soon as the elevator door opens.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Lincolnwood Rehabilitation has significant ongoing issues with multiple families filing complaint reports, triggering over half of the 64 deficiencies found across 23 surveys. The facility repeatedly struggles with medication management, accident prevention and safety, and care planning, with these problems persisting across multiple recent surveys rather than being fully corrected. Recent 2024-2025 complaints involved medication errors, safety hazards, and inadequate medical supervision, suggesting systemic care quality concerns that families should carefully evaluate before choosing this facility.
Mar 19, 2026Complaint1
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Feb 10, 2026Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 30, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 18, 2025Complaint4
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nursing and Physician Services Deficiencies
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Apr 21, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 16, 2025Routine10
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal Penalties
Fine
Apr 21, 2025
$12,425
Fine
Nov 25, 2024
$12,038
Fine
Oct 17, 2024
$12,035
Fine
Aug 15, 2024
$12,035
Fine
Jun 27, 2024
$12,035
Fine
Dec 15, 2023
$10,163
Fine
Jul 3, 2023
$11,629
Ownership & Operations
Who Operates This Facility
Lincolnwood Rehabilitation and Healthcare Center
for profit
Chain Affiliation
Marquis Health Services
88 facilities nationwide
Chain avg rating: 3.0/5 · Rank 60 of 80
Ownership & Management
Owners
Skilled Venture LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
384 reviews from families & visitors
Official Website
Visit lincolnwoodhc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Heritage Hills Nursing & Rehabilitation Center
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Golden Crest Nursing Centre
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Elmhurst Rehabilitation and Healthcare Center
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Briarcliffe Manor
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