Nursing HomeMedicaid Top Rated

Jeanne Jugan Residence

Strong Medicare quality ratings; families often praise warm, compassionate, and attentive staff. Still worth an in-person visit.

964 Main Street, Pawtucket, RI 02860|49 beds|Licensed & Active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.9/5

based on 27 Google reviews

(401) 723-4314 Directions Website

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What this means for your family

Jeanne Jugan Residence is highly regarded for its clean, serene environment and compassionate, mission-driven care. Because the reviews are overwhelmingly positive and lack specific complaints, families should feel comfortable scheduling a tour to observe the staff-resident interactions firsthand to ensure the facility's quiet pace matches their loved one's needs.

Google Reviews

27 reviews on Google

“Jeanne Jugan Residence is consistently praised for its serene, clean, and loving environment, largely attributed to the management by the Little Sisters of the Poor. Reviewers frequently highlight the attentive care provided to residents and the facility's overall welcoming atmosphere.”

Quality Themes

Tap a score for details

Strengths

Warm, compassionate, and attentive staff
Clean and well-maintained facility
Serene and peaceful atmosphere
Effective management by the Little Sisters of the Poor

Rating Trends

Tap a year to see what changed

Distribution · 27 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Since the Little Sisters of the Poor manage the residence, how does their mission influence the daily care and spiritual atmosphere for the residents?
2We've heard such wonderful things about the warmth and compassion of your team; how do you ensure that this level of attentive care remains consistent across all shifts?
3With such a small and intimate community of 49 residents, how do you foster a sense of belonging and social connection during daily activities?
4The facility looks incredibly clean and well-maintained; what are your protocols for ensuring the living spaces stay pristine and comfortable for everyone?
5How is the medical care structured here, and what is the specific process for handling a medical emergency after hours?
6How do you involve families in the care plan to ensure we are all working together to maintain the peaceful environment you've created?

Personalized based on this facility's data

Key Review Excerpts

“My mother just moved to Jeanne Jugan at the beginning of the month. She has nothing bad to say! She loves everything about the assisted living and the general atmosphere is kind, loving,happy and serene.”

Resident's family member · 2023★★★★★

“A warm, clean, friendly facility. It is run efficiently by the Sisters of the Poor.”

Visitor · 2018★★★★★

“Immaculate. Excellent care. Loving and caring people.”

Visitor · 2017★★★★★

Source: 27 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

1.36hrs

Registered nurses for medical care

Total Nursing

5.59hrs

All nurses + aides combined

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

12.1%

15.7%

Providence

12.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility33.3%

Worse than Avg

Here

33.3%

19.4%

22.6%

Providence

21.0%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility6.3%

Better than Avg

Here

6.3%

19.5%

16.7%

Providence

17.1%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility12.1%

Better than Avg

Here

12.1%

15.5%

22.8%

Providence

24.3%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility11.4%

Better than Avg

Here

11.4%

15.3%

17.7%

Providence

16.5%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility88.2%

Worse than Avg

Here

88.2%

93.4%

93.7%

Providence

93.4%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility33.3%

Worse than Avg

Here

33.3%

81.8%

77.9%

Providence

76.7%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies

Well below state avg (8.7)

Jeanne Jugan Residence has a relatively clean inspection record with only 3 deficiencies found in one 2023 survey, all of which have been corrected by the facility. The issues involved food safety and preparation, emergency exit accessibility, and accident prevention measures. Since these were isolated findings that the facility promptly addressed and no complaints triggered additional inspections, this suggests generally adequate care quality.

Apr 2, 2026Routine3 findings

0921Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0725Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Jeanne Jugan Residence

Organization Type

nonprofit

Chain Affiliation

Chain Name

Little Sisters of the Poor

Chain Size

5 facilities nationwide

Chain avg rating: 5.0/5 · Rank 3 of 3 (Worst) (Best)

Ownership & Management

Owners

Jeanne Jugan Residence of the Little Sisters of the Poor, INC.

Owner · Organization

100%

Key personnel

Ballesteros, CheryllOfficer / DirectorTigga, PunamOfficer / DirectorVelusamy, DharathiOfficer / DirectorJeanne Jugan Residence of the Little Sisters of the Poor, INC.ManagerBallesteros, CheryllManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(401) 723-4314

littlesistersofthepoorpawtucket.org

964 Main Street

Pawtucket, RI 02860

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

27 reviews from families & visitors

Official Website

Visit littlesistersofthepoorpawtucket.org

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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