Berkshire Place
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 83 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (11 vs median 7)
Bottom 25% in RI · Below recommended RN staffing · Worst in GREEN TREE HEALTHCARE MANAGEMENT chain · $155,917 in fines
What this means for your family
While Berkshire Place has a highly regarded rehabilitation therapy team, the facility struggles with significant consistency issues regarding hygiene and staff responsiveness. Families should conduct an unannounced visit to observe the cleanliness of common areas and the attentiveness of staff, and specifically ask about the facility's plan for call-light response times and infection control.
Google Reviews
Google Reviews
83 reviews on Google“Berkshire Place receives highly polarized feedback, with some families praising the dedicated nursing and therapy teams, while others report severe concerns regarding cleanliness, staffing levels, and unprofessional conduct. While some residents experience compassionate care and successful rehabilitation, multiple reviewers describe a facility plagued by poor hygiene, unresponsive staff, and inadequate basic care for vulnerable patients.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective rehabilitation and therapy team
- Compassionate and attentive nursing staff
- Engaging activities and music programs
- Clean and well-maintained rooms for some residents
Concerns
- Facility cleanliness and hygiene (urine smells, pests) (mentioned by 9 reviewers)
- Unprofessional, rude, or dismissive staff/receptionists (mentioned by 8 reviewers)
- Understaffing and slow response to call lights (mentioned by 5 reviewers)
- Poor quality of food and lack of assistance with eating (mentioned by 4 reviewers)
- Neglect of basic patient needs (hygiene, medication, communication) (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 88 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, what is the average response time for a resident who presses their call light, especially during overnight shifts?
- 2I noticed some concerns regarding facility hygiene; could you walk me through your current housekeeping schedule and how you manage deep cleaning for resident rooms?
- 3Since the rehabilitation team is highly regarded here, how do they coordinate with the nursing staff to ensure that progress made in therapy is maintained during daily care?
- 4What protocols are in place to ensure residents receive consistent assistance during mealtimes, and how do you monitor that nutritional needs are being met?
- 5How does the administration handle communication with families when there are changes in a resident's medication or health status?
- 6What steps is the facility taking to address the recent CMS inspection findings to improve the overall quality of care?
Personalized based on this facility's data
Key Review Excerpts
“The therapy I received was second to none. They took care of me and helped me regain my strength to go home and motivated me to get back to walking.”
“To a person, they are attentive to patients, responsive to my questions, warm, humorous, solicitous, endlessly patient, and often creative in problem solving.”
“I’ve had to wait as long as 1 hour after pressing my call light for help and it is filthy most of the time therapy is good I can say other than that this place is a joke.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
3
measures
11
measures
2
measures
1
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have repeatedly filed complaints triggering two-thirds of the 53 deficiencies found at Berkshire Place, indicating ongoing concerns about care quality, medication management, and nutrition services. The facility shows persistent problems across multiple surveys with ensuring quality care standards, medication errors, providing adequate food and fluids, and maintaining complete care plans, though all violations have correction dates on file.
Sep 4, 2025Routine11
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
May 20, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Mar 27, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 17, 2025Complaint3
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Nov 6, 2024Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Oct 8, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Jan 22, 2024
$14,814
Fine
Jan 8, 2024
$4,938
Fine
Jan 2, 2024
$4,587
Fine
Dec 11, 2023
$13,409
Fine
Nov 20, 2023
$3,882
Fine
Nov 13, 2023
$3,529
Fine
Nov 6, 2023
$3,176
Fine
Oct 30, 2023
$2,823
Fine
Oct 23, 2023
$2,470
Fine
Oct 17, 2023
$2,117
Fine
Sep 25, 2023
$4,233
Fine
Jun 8, 2023
$95,939
Ownership & Operations
Who Operates This Facility
Berkshire Place
for profit
Chain Affiliation
Green Tree Healthcare Management
4 facilities nationwide
Chain avg rating: 2.4/5 · Rank 5 of 5 (Worst)
Ownership & Management
Owners
Dasay 2019 Trust
Owner (parent company) · Organization
Gamta 2020 Trust
Owner (parent company) · Organization
Gri Snf Investors LLC
Owner (parent company) · Organization
Mri Snf Investors LLC
Owner (parent company) · Organization
Stern, Aharon
Owner (parent company)
Rhode Island Healthcare Holdco 3 LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
83 reviews from families & visitors
Official Website
Visit berkshirerhc.com
Medicare data downloads
Original nursing home datasets
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