Libertyville Manor Ext Care
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 28 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
Below average in IL · $246,461 in fines
What this means for your family
While the facility has been praised for its rehabilitation services and competitive pricing, the recent reports regarding a potential closure are critical and require immediate verification. Families should prioritize finding stable alternatives and exercise caution regarding the facility's long-term viability and current staffing levels.
Google Reviews
Google Reviews
28 reviews on Google“Libertyville Manor Extended Care receives polarized feedback, with some families praising the rehabilitation services and the involved, family-run management style. However, significant concerns persist regarding chronic understaffing, unprofessional conduct by some nursing staff, and reports of inadequate care for residents with dementia. Recent reports indicate the facility may be facing closure due to property development, prompting families to seek alternative care arrangements.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation therapy services
- Involved, family-run management
- Competitive pricing
- Spacious assisted living apartments
Concerns
- Chronic understaffing leading to slow response times (mentioned by 3 reviewers)
- Unprofessional or rude staff behavior (mentioned by 3 reviewers)
- Inadequate care and management of dementia patients (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure residents receive timely assistance when they press their call buttons?
- 2I noticed the facility has a family-run management style; how does that leadership approach influence the daily culture and the way staff interact with residents?
- 3Could you walk me through the specific training and oversight provided to staff members who work in the memory care unit to ensure residents are engaged and safe?
- 4With the rehabilitation therapy services being a notable strength, how do you coordinate those sessions with the daily nursing care to ensure a smooth recovery process?
- 5How does your team handle communication with families regarding medication changes or updates on a resident's daily well-being?
- 6What steps is the facility taking to address the recent CMS health inspection findings to improve the overall quality of care for residents?
Personalized based on this facility's data
Key Review Excerpts
“At first glance we were concerned because the facility could use some updating which they are slowly doing. Actually the rehab center is already updated and really nice. The assisted living apartments are spacious, the food was actually good, the price is really competitive, and it was a good location for us.”
“I have a friend who says this is the best place they have lived in. While visiting, I notice it is very clean and the staff is friendly. There are fun events for those who socialize. I don't give 5 stars because I think they are understaffed.”
“All the physical & occupational therapist were carefull & caring my hat's off to all there wonderful things they have done for me”
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has significant recurring issues requiring family caution, with families filing at least five complaints leading to deficiencies. The most persistent problems involve accident prevention and safety hazards, nutrition and meal service, and fire safety systems. Issues with adequate food and fluids for residents and accident hazards have appeared across multiple inspections, while extensive fire safety and emergency preparedness deficiencies recur repeatedly, suggesting ongoing operational challenges despite reported corrections.
Ownership & Operations
Who Operates This Facility
Libertyville Manor Ext Care
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit libertyvillemanor.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Avantara Libertyville
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Thrive of Lake County
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Claridge Healthcare Center
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Elevate Care Waukegan
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Lake Forest Place
6.3 miNursing Home · Lake Forest, IL
Pavilion of Waukegan
6.9 miNursing Home · Waukegan, IL