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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 180 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Staff turnover reported at 27%
Thrive of Lake County has a middle-range Medicare overall rating. Strengths include modern, clean, and well-maintained facility. Some reviewers note concerns about chronic understaffing leading to slow call light response times (mentioned by 9 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Thrive of Lake County receives high praise for its modern, clean facility and a dedicated therapy team that many families credit for successful rehabilitation outcomes. While many reviewers highlight compassionate, attentive nursing and hospitality staff, a recurring pattern of complaints regarding understaffing, slow response times to call lights, and inconsistent communication from administrative departments remains a significant concern for some families.
Quality Themes
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Concerns
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Distribution · 170 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The coordination of staff and care at Thrive of Lake County was excellent! The nurses, nurse practitioners, PT, OT and speech therapists all worked together with the staff and our family in my Mom’s journey to discharge.”
“My dad is content on the memory care unit. The leadership - Will and Ronke - are devoted, caring, and helpful. I appreciate their efforts to communicate, supporting both residents and families.”
“The WORST care NOT provided in the state of IL. The nurse on call admitted to me that they are extremely short staffed. They did Not even provide basic care for my mother and our family ended up changing wound dressings as they were infected.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows significant ongoing concerns with 79 deficiencies across 18 surveys, including 21 complaint-triggered issues where families reported problems. The most recurring problems involve accident hazards and safety supervision, medication management, and infection control. While the facility corrects issues when cited, the pattern of repeated deficiencies in the same areas suggests persistent challenges with maintaining consistent care standards that families should carefully consider.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
Federal Penalties
Fine
Mar 13, 2025
$19,487
Fine
Jan 29, 2024
$10,247
Thrive of Lake County
for profit
Owners
Cloch, Brian
Owner
Haber, Bradley
Owner
Bradley S Haber Revocable Trust Uad October 15 2013
Owner (parent company) · Organization
Ih Kcb Mundelein, LLC
Owner (parent company) · Organization
Ih Mundelein, LLC
Owner (parent company) · Organization
Kcb Real Estate VI Lp
Owner (parent company) · Organization
Lockwood Investments LLC
Owner (parent company) · Organization
Key personnel
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