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On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 15 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Medicare Special Focus status indicates a history of serious quality problems and heightened oversight. Review the latest inspection records, ask what corrective actions remain open, and visit in person before deciding.
Claridge Healthcare Center receives highly polarized feedback, with some families praising the facility as the best in the area for long-term and dementia care, while others report severe neglect and administrative misconduct. Critical concerns include reports of poor hygiene, unresponsive management regarding financial matters, and inconsistent staff attitudes. Prospective families should be aware of the stark contrast between the positive experiences of some long-term residents and the distressing accounts of facility conditions and staff behavior.
Quality Themes
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Concerns
Rating Trends
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Distribution · 15 analyzed
Personalized based on this facility's data
Key Review Excerpts
“Absolutely fantastic dementia unit. My grandpa has lived here for 20 years and this home has most certainly exceeded our expectations.”
“The facilities are super old and rundown. The lights don’t even work and it smells constantly of feces. I would not want my elderly family members to stay here.”
“They have a specialized unit for dementia and geriatric care with specially trained nurses to treat the elderly and then another rehabilitation floor for short term rehab for all ages.”
Resident outcomes compared with national, state, and local averages · 15 measures
6
measures
9
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple complaints about abuse protection and safety hazards, with persistent deficiencies in these areas appearing across recent surveys. The facility has struggled most with protecting residents from abuse and neglect, accident prevention, and nutrition/dietary services. While all violations show correction dates, the recurring pattern of complaint-triggered investigations regarding resident safety and the facility's response to alleged abuse incidents warrants careful consideration during any visit.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Federal Penalties
Fine
Mar 19, 2026
$84,730
Fine
Jun 24, 2025
$16,575
Payment Denial
Jun 24, 2025
21-day denial
Payment Denial
Jun 20, 2024
83-day denial
Fine
Apr 2, 2024
$140,312
Payment Denial
Apr 2, 2024
66-day denial
Claridge Healthcare Center
for profit
Owners
Chi, Choon
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit claridgehc.com
Medicare data downloads
Original nursing home datasets
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