Ledgecrest Health Care Center
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 11 Google reviews
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What this means for your family
While some families have reported positive health outcomes and caring staff, the most recent review contains serious allegations of neglect and lack of basic supplies. We strongly recommend conducting an unannounced visit to observe current conditions and speaking directly with current residents' families to verify if these recent concerns are isolated or systemic.
Google Reviews
Google Reviews
11 reviews on Google“Ledgecrest Health Care Center presents a stark contrast in feedback, with some families praising the staff's warmth and the positive impact on their loved ones' well-being. However, recent reports from 2024 raise serious concerns regarding neglect, cleanliness, and a lack of basic supplies like water and bedding. Prospective families should be aware of these conflicting experiences and conduct a thorough, unscheduled tour.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Positive impact on resident physical health
- Welcoming and comfortable environment
Concerns
- Allegations of neglect and lack of basic patient care supplies
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about how compassionate and attentive the nursing staff is here; how do you ensure that level of care stays consistent for every resident?
- 2With the facility being a cozy size of 60 residents, how do you make sure everyone gets enough one-on-one attention for their daily personal care needs?
- 3What is your process for ensuring that all essential medical and hygiene supplies are always fully stocked and available for the residents?
- 4How does the team handle medical emergencies or sudden changes in a resident's health during the overnight hours?
- 5What kind of daily activities or social events do you have planned to keep the residents engaged and part of the community?
- 6I noticed you are active in responding to feedback; how does the administration use resident and family input to improve the facility's operations?
Personalized based on this facility's data
Key Review Excerpts
“After I bring her here she starts getting weights and she smiles a lot more . the staff is really amazing I have say thank you.”
“I walked though this facility for a family member. It is older in design but the way i saw staff treat the residents was far above what i have seen at other facilities.”
“This facility takes wonderful care of your loved ones and goes above and beyond to make the residents as comfortable as possible.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Ledgecrest has concerning patterns of deficiencies across multiple surveys, with families filing at least 8 complaint-triggered reports. The most recurring issues involve care planning problems, quality of care failures (including wound care and nutrition), and safety hazards. While the facility has corrected all cited deficiencies, the persistent problems with fundamental care standards and the volume of family complaints suggest ongoing quality concerns that warrant careful evaluation during any visit.
Nov 21, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jun 2, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Aug 14, 2024Routine5
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Aug 14, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Jan 30, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 15, 2023Complaint2
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ownership & Operations
Who Operates This Facility
Ledgecrest Health Care Center
for profit
Chain Affiliation
Apple Rehab
20 facilities nationwide
Chain avg rating: 2.1/5 · Rank 1 of 20 (Best)
Ownership & Management
Owners
Foley, Brian
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit apple-rehab.com
Medicare data downloads
Original nursing home datasets
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