Lakewood Nrsg & Rehab Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 61 Google reviews
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What this means for your family
This facility offers impressive physical and speech therapy that can significantly aid in post-surgical recovery. However, families must be extremely vigilant regarding daily hygiene and call light responsiveness, as there is a documented pattern of residents being left in soiled conditions or waiting hours for assistance.
Google Reviews
Google Reviews
61 reviews on Google“Families seeking rehabilitation services may find the physical and speech therapy departments to be a significant strength, with many reviewers praising their effectiveness. However, there are serious and recurring reports of neglect, specifically regarding unresponsive call lights, delayed hygiene care, and inadequate monitoring of skin integrity. While some long-term residents receive compassionate care, others have reported severe issues including untreated bedsores and inconsistent staffing.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and speech therapy teams
- Clean and well-maintained facility
- Compassionate nursing and CNA staff in certain units
- Friendly and responsive administration
Concerns
- Slow response to call lights and resident needs (mentioned by 6 reviewers)
- Neglect regarding hygiene and incontinence care (mentioned by 3 reviewers)
- Inconsistent food temperature and meal delivery (mentioned by 3 reviewers)
- Staffing shortages and reliance on agency staff (mentioned by 3 reviewers)
- Issues with wound care and pressure ulcers (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 55 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the administration is very engaged in responding to feedback; how do you typically communicate with families regarding changes in a resident's care plan?
- 2We've heard great things about your physical and speech therapy teams, so could you tell us more about how those specialists work with residents on a daily basis?
- 3How does the nursing team ensure that call lights are answered promptly, especially during shift changes or when the facility is busy?
- 4Could you walk us through your process for managing medications and ensuring everything is handled accurately and consistently?
- 5What steps are in place to ensure that residents receive consistent, high-quality hygiene care and that their skin integrity is closely monitored?
- 6What does a typical daily schedule look like for residents, and what kind of social activities or dining experiences do you offer to keep everyone engaged?
Personalized based on this facility's data
Key Review Excerpts
“The staff does a great job, the therapists are amazing, especially the speech therapist. She is trying to learn Polish just so she can better communicate with my mom ❤️”
“My friend was just here for rehab. Phenomenal people, can’t figure out these bad reviews. When he came in he could barely walk on his own he was so weak, from laying on his back in the hospital. But after a week he started walking a little and within a few weeks he was back to his old squirrelly self!”
“My father is now fighting for his life due to a bedsore that he got at the facility during a rehab stint. The bedsore was a direct result of negligent care and leaving him in a soiled diaper.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
3
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering inspections, revealing recurring problems with basic care assistance, medication management, and nutrition services that persist across surveys from 2023 to 2025. The facility shows a pattern of deficiencies in helping residents with daily activities, respiratory care, and dietary needs, though all violations have been reported as corrected by the provider.
Oct 24, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Administration Deficiencies
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Jun 2, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Apr 3, 2025Routine13
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Keep all essential equipment working safely.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Feb 6, 2025Complaint1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Oct 31, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 24, 2024Routine5
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Federal Penalties
Fine
Oct 24, 2025
$84,925
Ownership & Operations
Who Operates This Facility
Lakewood Nrsg & Rehab Center
for profit
Chain Affiliation
Extended Care Clinical
9 facilities nationwide
Chain avg rating: 1.8/5 · Rank 7 of 12
Ownership & Management
Owners
Rothner Health Ventures G II, LLC
Owner · Organization
Adams Vales Accumulation Trust
Owner (parent company) · Organization
Daniel Rothner Accumulation Trust
Owner (parent company) · Organization
Kathryn Vales Accumulation Trust
Owner (parent company) · Organization
Kimberly Vales Accumulation Trust
Owner (parent company) · Organization
Melissa Rothner Accumulation Trust
Owner (parent company) · Organization
Rachel Rothner Accumulation Trust
Owner (parent company) · Organization
William Rothner Accumulation Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
61 reviews from families & visitors
Official Website
Visit lakewoodnursingcenter.com
Medicare data downloads
Original nursing home datasets
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