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Nursing HomeMedicaid Investigative

Kimwell Nursing and Rehabilitation

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

495 New Boston Road, Fall River, MA 02720124 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 94 Google reviews

5
4
3
2
1
Kimwell Nursing and Rehabilitation Nursing Home in Fall River, MA — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (9 vs median 7.0)

Below average in MA · Below recommended RN staffing · $8,278 in fines

Source: Medicare data

What this means for your family

This facility is highly regarded for its compassionate nursing staff and effective rehabilitation programs, making it a strong choice for clinical care. However, the building is aging and food quality is a frequent point of frustration; families should visit in person to assess the environment and ask specifically about current staffing ratios on the unit their loved one will occupy.

Google Reviews

Google Reviews

94 reviews on Google
Kimwell Nursing and Rehabilitation receives highly polarized feedback, with many families praising the dedicated, compassionate nursing and CNA staff who treat residents like family. However, significant concerns exist regarding the facility's aging infrastructure, inconsistent food quality, and occasional lapses in communication or responsiveness during off-hours. Families should be prepared for a facility that prioritizes bedside care over modern amenities.

Quality Themes

Tap a score for details
Food3.0Staff8.0Clean5.0Activities9.0Meds5.0MemoryN/AComms4.0ValueN/A

Strengths

  • Compassionate and dedicated nursing staff
  • Strong rehabilitation therapy team
  • Family-oriented atmosphere and events
  • Responsive to specific patient dietary needs

Concerns

  • Poor food quality and cold meals (mentioned by 6 reviewers)
  • Aging facility infrastructure (peeling paint, mechanical issues) (mentioned by 5 reviewers)
  • Slow response times for call bells or patient requests (mentioned by 3 reviewers)
  • Inconsistent communication from case management (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'17(2)'19(5)'22(12)'24(12)'26(9)

Distribution · 97 analyzed

5
64
4
8
3
1
2
5
1
19

How They Respond to Reviews

87%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given that the facility is older, what specific plans or ongoing projects do you have in place to maintain the building's infrastructure and ensure a comfortable environment for residents?
  • 2I understand that nutrition is a key part of recovery; how do you ensure that meals are served at the right temperature and that dietary preferences are consistently met?
  • 3With the current staffing levels, what is your protocol for ensuring that call bells are answered promptly and that residents receive timely assistance?
  • 4How does your case management team keep families updated on care plans to ensure there is clear and consistent communication regarding a loved one's progress?
  • 5I noticed you have a strong rehabilitation team; how do you integrate their therapy goals into the daily life and activities of the residents?
  • 6What is your process for handling urgent medical needs or changes in condition, especially during overnight hours or weekends?

Personalized based on this facility's data


Key Review Excerpts

The physical therapy department is excellent there. They helped my mother out alot to get her back home with me. And the first floor where my mother's room was, the nurses there were nice to her and loved her like family.

Long-term resident's family · 2022★★★★

My 87-year-old mother arrived on New Year's Eve at this rehab And although you see good and bad reviews I always give everyone the benefit of the doubt... If my mother is getting the best care possible and her interests are respected and she is kept safe that is the number one most important thing to me!!!!

Rehab patient's family · 2026★★★★

Kimwell may not be the prettiest place in our city. But, they were exceptional with the care our mom received!! Would personally like to Thank Jennifer, Kalenna, Liz( Elizabeth & Gabby! The whole staff were so good to us & our mom at one of the hardest times in our Lives.

Long-term resident's family · 2024★★★★★
Source: 94 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.41hrs
54%
Registered nurses for medical care
Total Nursing
3.58hrs
87%
All nurses + aides combined
Staff Turnover
43%
Lower is better (< 30% = good)
RN Turnover
63%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

3

measures

Worse Than Avg

12

measures

Mixed Results

2

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility31.6%
Worse than Avg
Here
31.6%
US
15.3%
MA
16.4%
Bristol
18.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.9%
Better than Avg
Here
7.9%
US
15.4%
MA
21.3%
Bristol
18.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility32.5%
Worse than Avg
Here
32.5%
US
19.4%
MA
21.4%
Bristol
24.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility26.4%
Worse than Avg
Here
26.4%
US
14.4%
MA
16.9%
Bristol
20.2%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility84.4%
Worse than Avg
Here
84.4%
US
95.5%
MA
94.8%
Bristol
95.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility26.7%
Worse than Avg
Here
26.7%
US
19.5%
MA
19.4%
Bristol
17.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility53.6%
Worse than Avg
Here
53.6%
US
81.8%
MA
77.6%
Bristol
79.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility55.0%
Worse than Avg
Here
55.0%
US
79.7%
MA
77.7%
Bristol
75.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.1%
Mixed vs Avgs
Here
1.1%
US
1.6%
MA
1.3%
Bristol
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
1penalties
Above state avg (8.9)
3 complaint-triggered
$8,278 in fines

Kimwell has concerning patterns including four complaint-triggered deficiencies where families reported issues with privacy protection, resident notification, and treatment care. The facility shows recurring problems with fire safety systems, accident prevention, and maintaining medical records across multiple surveys spanning from 2020 to 2025. While all deficiencies were reportedly corrected, the persistent safety and record-keeping issues suggest potential ongoing operational challenges families should investigate further.

Oct 7, 2025Complaint
1
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Dec 16, 2024Routine
25
0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0020Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures including evacuation.

0161Potential for harm · WidespreadCorrected

Construction Deficiencies

Use approved construction type or materials.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0521Potential for harm · PatternCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0914Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0551Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give the resident's representative the ability to exercise the resident's rights.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0727Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0745Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0374Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0911Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0582Minimal · PatternCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Oct 29, 2024Complaint
2
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Aug 18, 2023Routine
13
0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0943Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

0041Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0531Potential for harm · PatternCorrected

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0325Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

Feb 12, 2020Routine
5
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0838Potential for harm · IsolatedCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0641Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Federal Penalties

Fine

Oct 7, 2025

$8,278

Ownership & Operations

Who Operates This Facility

Owner / Operator

Kimwell Nursing and Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

Best Care Services

Chain Size

10 facilities nationwide

Chain avg rating: 1.8/5 · Rank 3 of 10

Ownership & Management

Owners

Chapler, Yaakov

Owner (parent company)

Steinberg, Moshe

Owner (parent company)

Key personnel

Steinberg, MosheOfficer / DirectorBonadio & Co LlpManagerReliant Pro Rehab, LLCManagerTwomagnets LLCManagerAl-Madi, SamiManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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