Clifton Rehabilitation Nursing Center
Strong Medicare quality ratings; families often praise exceptionally clean and well-maintained facility. Still worth an in-person visit.
based on 542 Google reviews

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What this means for your family
Clifton Rehabilitation & Nursing Center is highly regarded for its cleanliness and active therapy programs, making it a strong candidate for short-term rehab. However, because some families have noted concerns regarding inconsistent care from per diem staff and response times, we recommend asking specifically about the ratio of permanent to agency staff on the unit your loved one will occupy.
Google Reviews
Google Reviews
542 reviews on Google“Clifton Rehabilitation & Nursing Center receives overwhelming praise for its cleanliness and the friendliness of its staff, particularly the housekeeping team. Families and patients frequently highlight the attentive care provided by CNAs and the effectiveness of the rehabilitation department. However, a few critical reviews point to concerns regarding inconsistent staffing, slow response times for assistance, and a perceived lack of individualized care.”
Quality Themes
Tap a score for detailsStrengths
- Exceptionally clean and well-maintained facility
- Friendly, polite, and hardworking housekeeping staff
- Attentive and caring CNA and nursing team
- Effective physical and occupational therapy services
Concerns
- Slow response times for patient assistance (mentioned by 2 reviewers)
- Inconsistent quality of care due to reliance on per diem/agency staff (mentioned by 2 reviewers)
- Perceived lack of individualized, patient-centered care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 139 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to continuously improve the care experience here?
- 2With the facility having 142 residents, how do you ensure that each person receives individualized, patient-centered attention throughout the day?
- 3Since you have a mix of permanent and supplemental staff, what steps do you take to ensure consistent care quality and familiarity for the residents?
- 4What is your current protocol for managing call lights or requests for assistance to ensure residents receive timely support?
- 5Given the high marks for your therapy services, how are these programs integrated into the daily routine for residents who need ongoing physical or occupational support?
- 6What does a typical social or activity schedule look like to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The PT is 20 minutes when they say it is 45 minutes. Going to the bathroom takes forever to get assistants to get help to go. They seem to try and keep you there longer than you need to be instead of get you out of there.”
“Clifton Rehab is a beautiful nursing facility, with plenty of caring, attentive staff and impressive PT and OT. Recently my brother spent four weeks at Clifton, and we’re thankful he had his rehab there.”
“Very disappointed with the care, attention to detail, checking the patient before administering meds appropriately, wish they treated each patient as an individual, very robotic.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring problems across three surveys, with persistent issues in infection control appearing in all three inspections (2022, 2024, 2025). The most frequent problem areas are fire safety and building systems, nutrition and dietary services, and medication management. While all deficiencies were reportedly corrected, the pattern of repeat violations—particularly with infection control and safety systems—suggests ongoing challenges with maintaining compliance standards that families should consider when evaluating this facility.
May 30, 2025Routine7
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Apr 10, 2024Routine12
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nov 1, 2022Routine16
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Ownership & Operations
Who Operates This Facility
Clifton Rehabilitation Nursing Center
for profit
Chain Affiliation
Michael Feist
7 facilities nationwide
Chain avg rating: 3.9/5 · Rank 3 of 7
Ownership & Management
Owners
Clifton Rehab Property Company LLC
Owner · Organization
Feist, Michael
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
542 reviews from families & visitors
Official Website
Visit cliftonrehab.com
Medicare data downloads
Original nursing home datasets
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