Fall River Jewish Home
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 55 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (12 vs median 7.0)
- High staff turnover (57%)
Below average in MA · Below recommended RN staffing · Best in AZURE HEALTHCARE chain · $52,702 in fines
What this means for your family
The facility's rehabilitation department is frequently praised for its effectiveness, making it a potential option for short-term recovery. However, given the recent, serious concerns regarding nursing responsiveness, sanitation, and administrative communication, families should prioritize an in-person visit and ask specifically about current staffing ratios and how they handle patient hygiene and dietary requests.
Google Reviews
Google Reviews
55 reviews on Google“The Fall River Jewish Home receives highly polarized feedback, with many reviewers praising the rehabilitation therapy and individual staff members, while others report serious concerns regarding nursing care quality, cleanliness, and administrative communication. While some families highlight exceptional care and successful health outcomes, others describe significant lapses in hygiene, responsiveness, and professional conduct. Prospective families should be aware of this inconsistency and conduct a thorough, in-person tour.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Attentive and caring nursing/aide staff
- Clean and well-maintained facility environment
- Engaging activities and social events
Concerns
- Poor nursing care and lack of responsiveness to call buttons (mentioned by 3 reviewers)
- Inconsistent cleanliness and sanitation issues (mentioned by 3 reviewers)
- Poor food quality and inability to accommodate dietary needs (mentioned by 3 reviewers)
- Lack of communication from social workers and administration (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 46 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that the facility has 12 recent state violations, what specific steps is leadership taking to improve health and safety compliance?
- 2With the current staffing ratings, what is the average response time for a resident pressing their call button during the evening and night shifts?
- 3I noticed some feedback regarding the dining program; how do you handle specific dietary requirements and ensure residents are receiving nutritious, high-quality meals?
- 4Communication is very important to our family; what is your standard protocol for keeping families updated on changes in a resident's health or care plan?
- 5The reviews highlight excellent physical and occupational therapy; how are these services integrated into a resident's daily routine to maintain their mobility?
- 6What measures are in place to ensure consistent sanitation and cleanliness throughout the resident living areas?
Personalized based on this facility's data
Key Review Excerpts
“Since she has been there, they have gotten her sugars under control to the point where she doesn't need meds anymore and have been successful in getting her to want to get out of bed to get her hair done and other things for herself.”
“The physical therapy services and occupational therapy services have been outstanding. The nursing care has been equally outstanding. All staff from admissions, social services, activities, kitchen services etc. are caring, supportive, efficient and empathetic.”
“My family had a disappointing experience with this facility. My family member was only there a month, the lack of care and attention to basic patient needs were enough to upset us. In addition there was no communication from any social worker or medical progress reports given to the family.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering investigations, including serious concerns about resident protection from abuse and neglect, and pressure ulcer care issues. The facility shows persistent problems across multiple care areas including infection control, medication management, food service, and resident safety protocols. While all deficiencies appear to have correction dates, the pattern of recurring issues in similar areas across surveys suggests ongoing challenges with consistent care quality and safety standards.
Jun 10, 2025Routine16
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Jun 13, 2024Routine24
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Develop a communication plan.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
May 6, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Mar 20, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Dec 19, 2023Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Oct 30, 2023Complaint1
Resident Rights Deficiencies
Prepare residents for a safe transfer or discharge from the nursing home.
Federal Penalties
Fine
Mar 20, 2024
$52,702
Ownership & Operations
Who Operates This Facility
Fall River Jewish Home
for profit
Chain Affiliation
Azure Healthcare
6 facilities nationwide
Chain avg rating: 1.3/5 · Rank 2 of 6 (Best)
Ownership & Management
Owners
Oc Jewish Home Center Holdco LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
55 reviews from families & visitors
Official Website
Visit fallriverrehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Kimwell Nursing and Rehabilitation
< 1 miNursing Home · Fall River, MA
Carvalho Grove Health and Rehabilitation Center
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Fall River Healthcare
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Clifton Rehabilitation Nursing Center
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Somerset Ridge Center
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Catholic Memorial Home
2.1 miNursing Home · Fall River, MA