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Strong Medicare quality ratings; public reviewers often praise beautiful, well-maintained campus and grounds. Still worth an in-person visit.
based on 64 Google reviews
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Kendal at Longwood has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: beautiful, well-maintained campus and grounds and professional and attentive staff. Review the component ratings and current source records before deciding.
Kendal at Longwood is a highly regarded Continuing Care Retirement Community (CCRC) praised for its beautiful, well-maintained 500-acre campus and professional staff. Visitors and prospective members frequently highlight the welcoming atmosphere, clean facilities, and quality of life provided to residents. While the community is widely recommended, some reviewers note that the pricing is on the higher side.
Quality Themes
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Distribution · 65 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“This is a very clean, safe, and tight-knit retirement community in Kennett Square, Pennsylvania. Slightly overpriced but it's a beautifully landscaped place.”
“This is a Life Plan or Continuing Care Retirement Community. I was visiting to check it out. I attended an info session. They put Kendal in perspective versus other options. It was very informative and I learned a few things. Their facilities are very impressive. Clean and very welcoming.”
“Very posh and they seem to take great care and effort to accommodate their residents. The cafeteria is probably the most affordable place to get a meal in the whole area.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
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measures
6
measures
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Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Kendal At Longwood has 9 deficiencies across recent inspections, with families filing complaints that triggered findings in medication management and treatment care. Most issues involve fire safety systems and building infrastructure rather than direct patient care. While complaint-related deficiencies were corrected, ongoing fire safety problems persist across multiple surveys, suggesting potential maintenance challenges that warrant discussion during your visit.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Kendal at Longwood
for profit
Kendal
5 facilities nationwide
Chain avg rating: 4.4/5 · Rank 1 of 7 (Highest rating)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
64 reviews from families & visitors
Official Website
Visit kendal-crosslands.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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