Public Google reviewers rate this highly and often mention compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 27 Google reviews
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Public Google reviewers rate Sunrise of Westtown highly. Reviewers highlight: compassionate and attentive nursing staff, engaging and diverse activity programs. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Sunrise of Westtown is highly regarded for its compassionate nursing staff and engaging community atmosphere, with many families praising the personalized care and vibrant activity calendar. While most reviews are overwhelmingly positive, one critical reviewer noted serious concerns regarding responsiveness to medical needs and follow-up on lost items.
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Distribution · 27 analyzed
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Key Review Excerpts
“The nursing team was particularly remarkable. Cindy and her team approached my mother with genuine warmth, treating her not just as a patient, but as a cherished individual with a lifetime of stories”
“All Out Casino Night (free) with official tables & dealers. Pay Attention to details. Classy with staff dressed up for casino feel. Everyone got official chips & playing multiple games & enjoyed feeling of winning & laughing.”
“My parents are at Sunrise and receive excellent care. Staff are engaging with them, and know them well. The caregiver staff know where my parents are at all times, which is helpful when visiting, or needing to get ahold of them.”
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, Sunrise of Westtown underwent 22 inspections, resulting in 5 clean reports and 45 recorded violations. Identified issues included maintenance concerns regarding fire doors and call bells, as well as administrative deficiencies related to emergency postings and resident fund documentation.
A staff person was observed attempting to administer medication to a resident in a manner that may constitute abuse or mistreatment.
The home failed to report incidents/conditions to the Department's regional office or complaint hotline within 24 hours.
The facility failed to immediately report suspected resident abuse to the local area agency on aging.
A new staff member did not receive the required fire safety and emergency preparedness orientation on their first day of work.
Two staff members fraudulently obtained a resident's credit card information from their desk to attempt unauthorized transfers via Cash App.
A resident was physically shoved by another resident, resulting in a facial injury and hospitalization.
The resident's support plan was not updated to accurately reflect changes in mobility needs and required assistance levels following an assessment.
A resident was administered medication at times that did not follow the prescriber's every 6 hours instructions.
Staff failed to provide proper perineal care and catheter cleaning for a resident, leading to a decline in the resident's health.
A resident's refund had not been processed within the required timeframe following their death and the removal of personal belongings.
The facility failed to have at least one staff member certified in first aid, obstructed airway techniques, and CPR present for every 50 residents during specific periods.
Two direct care staff members lacked documentation of a high school diploma, GED, or active status on the Pennsylvania nurse aide registry.
No deficiencies are reported in this inspection record.
Toilet paper was not provided for the toilet in bathroom 122.
A resident was not provided emergency treatment or a physician assessment following the discovery of a large hematoma and leg edema.
Multiple food items, including sandwiches, coleslaw, pudding, and juices, were found in the SDCU refrigerator/freezer without being labeled or dated.
AL One Pa Investments Opco LLC
for profit
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